Nighthawk M6 Pro April 14th 2024 Firmware Update

[JVB2112]

Last night I updated the firmware on my Nighthawk M6 Pro to a new version with a release date of April 14th 2024. Does anyone know what is in this release? Are there release notes anywhere for it?

[Blanca_O]

Hi @JVB2112

Please provide the device SKU (e.g. MR6150-100EUS) and the firmware version.

Regards,
Blanca
Community Team

[JVB2112]

Hi Blanca…

The model of my device is a MR6550-100PAS.  The firmware version is NTGX65_12.01.54.00 (2024/04/12)

Thanks,

Josh

[ywkuo227]

Any idea how to force this update? Thanks

[JVB2112]

All I had to do was go into the update check screen and it automatically downloaded over cellular.

[ywkuo227]

Lucky....I tried a dozen times today and no luck.

[JVB2112]

Do you have the exact same model that I posed above?

[ywkuo227]

Yes, MR6550-100PAS

[JVB2112]

Maybe it’s only for certain carriers?  I’m with Rogers in Canada.

[ywkuo227]

😞 Perhaps…. I am using Google Fi in US

[Blanca_O]

Hi, All, 

M6/M6 Pro FW 12.01.54.00 release notes: 
- Insight Support for M6 Pro Retail SKUs
- Updated Error codes
- Router Analytics Opt-in/Opt-out
- WiFi issue fixes
- APN fixes

Device SKU: 
- MR6150-100EUS
- MR6150-100NAS
- MR6450-100EUS
- MR6550-100APS
- MR6550-100PAS
 

Regards,
Blanca
Community Team

[rogerr2]

DO NOT UPDATE!! THIS FIRMWARE RUINED MY MR6550. 

Seriously, it will prefer 4g band even when in range of 5g so your internet speeds will be super slow and service will even cut out.  My latency fluctuates between 500ms and 5000ms.

[JVB2112]

Not to discount your experience, I’ve not had any issues with the update. No problems maintaining 5G connection, and no high latency.

[igorjrr]

Same experience as @rogerr2 .

Unfortunately the update was automatic.

Immediately after this firmware version NTGX65_12.01.54.00, my internet hangs after some time using it. I can see that clearly during games, where it disconnects. It comes back after a long pause, but there is an issue.

This was NOT happening with previous firmwares.

There is a problem with this firmware version NTGX65_12.01.54.00.

@Blanca_O please notify the developers / product manager @JohnPeng .

I have no doubts it is a problem introduced by this firmware, and I'd like to downgrade and disable automatic updates. The previous firmware was working very well and in my case there was no need for updates.

Please assist in reverting the firmware to NTGX65_12.01.47.00.