Overnight device activity consuming allowed time

[brandoncampbell]

Same issue. I noticed there is an option to put sites in Site Manager and set to unlimited. Unfortunately, if they are IP addresses you cannot. I have an Apple IP address (17.57.144.39) that keeps pinging from the iPad and apparently absorbing the time. Guess there isn't a way to resolve this as it seems like it is a cat and mouse game. Anyone resolve the problem?

[FURRYe38]

Disconnect the iPad from WiFi or put it in Airplane mode? 

Something to contact Apple or the Mfr of that Site Manager app. 

Good Luck. 

[brandoncampbell]

Whats the point if the Parental Controls if I have to manually disconnect from WiFi or put in Airplane mode? Also, why would I need to contact Apple? This is obviously a problem with Parental Controls. The only possible fix, if netgear updated the software to allow IP addresses to the allow list. This would then allow me to add this IP to the unlimited section therefore resolving the constant communication consuming the bandwidth. Does anyone know if Netgear monitors this? I no longer have a warranty on my orbi system and would love to get this feedback to them.

[FURRYe38]

Something to contact NG support then and let them know:

https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/Smart-Parental-Controls-Help-and-Inform...

[WSJevons]

I have the same problem. It is very frustrating. Completely negates time controls.

[brandoncampbell]

Contact support. I did. I am waiting for addition information. Hopefully, they will redesign the app based on my feedback.

[FURRYe38]

Something to contact NG support then and let them know:

https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/Smart-Parental-Controls-Help-and-Inform...

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@WSJevons wrote:
I have the same problem. It is very frustrating. Completely negates time controls.

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