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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973

New - RBE970 / RBE971 Firmware Version 9.10.4.1 Released

FURRYe38
Guru

New - RBE970 / RBE971 Firmware Version 9.10.4.1 Released

Enhancements: 12/26/2023

  • Various WiFi stability improvements
  • Various system stability improvements

Bug Fixes:

  • Fixes an issue where the IoT WiFi password might be overwritten unexpectedly.
  • Fixed an issue where the Orbi system might not be compatible with managed switches in a configuration with Ethernet backhaul.
  • Fixes various minor bugs.

 

Download Link:

https://www.netgear.com/support/product/rbe972s#download

 

Firmware Update Instructions:

To update your router’s firmware, follow the instructions in your router’s user manual. To view your router’s user manual, visit https://www.netgear.com/support/product/RBE971.aspx#docs.

 

IF MANUALLY UPDATING THE SYSTEM:

Be sure to update the RBS FIRST, then the RBR lastly. 

Please navigate to the link below for step-by-step instructions on how to update your RBR971/RBS970:

https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-co...

https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satelli...

 

I HIGHLY recommend after the FW is loaded on the system and it's back to ready, power OFF all Orbi units and the ISP modem/ONT for 1 minute. Then back ON with the ISP modem/ONT first, then RBR then RBS.

 

NOTE: Orbi app or the routers web page may not report seeing new FW updates. NG may not push this to there auto update services immediately and may activate the newer FW update being seen on there auto update services at a later time. User will have the choice to manually update if you want too.

 

FW UPDATE ALL Feature:

If there is a FW updated seen on the RBRs web page and all RBS are online and connected with GOOD STATUS, you can select the UPDATE ALL button option to have the RBR update the RBS and RBR. Update All button is seen on the RBRs Firmware Update WEB page on the Check for Updates FW section of the page. Once FW has been checked for an update and all devices show the FW update is available, select the UPDATE ALL button. Give 5 minutes for the process to take place. 

 

 

NOTE: If continued problems are seen after a FW update, it's recommended to try a factory reset and setup from scratch with out loading any saved configurations from backup files. Use the ERASE button on the routers web page to factory reset the router:

https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System

This sends a Factory Reset command to any and all connected RBS as well.

 

Quick Installation Guide, User Manual and Spec Sheet is here:

https://www.netgear.com/support/product/rbe971#docs

 

 

This article applies to:

 

Let us know how it works for you...

Message 1 of 3
FURRYe38
Guru

Re: New - RBE970 / RBE971 Firmware Version 9.10.4.1 Released

FYI, for 970 users with Apple iPhone or Google Pixel device issues seen in this version of FW, please send @Straq and private message and make contact with him there for more help and information.

 

Thank you.

Message 2 of 3
FURRYe38
Guru

Re: New - RBE970 / RBE971 Firmware Version 9.10.4.1 Released

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