Insight Cloud - When does the typology schema get updated?

[JulienCM]

Hello,

I notice that the ‘typology’ tab does not refresh even though the clients are updated. It’s just the typology schema that doesn’t redraw. Is there a delay of several days?

[RennaD · Accepted solution]

Hello @JulienCM,

And welcome to the NETGEAR Community! 🙂

This issue with topology could be a possible bug. I would suggest to contact NETGEAR support line so a case can be created.

Have a lovely day,
RennaD
NETGEAR Team

[schumaku]

Is in your case just the location with an GS724TPv2, or are other devices affected, too? There was another report with only a WAX630E reported, and we've spotted the same.

[JulienCM]

Yes, WAX620 for me.

[RennaD · Accepted solution]

Hello @JulienCM,

And welcome to the NETGEAR Community! 🙂

This issue with topology could be a possible bug. I would suggest to contact NETGEAR support line so a case can be created.

Have a lovely day,
RennaD
NETGEAR Team