Re: Error : ReadyNASOS background service started

khvahik · ‎2020-06-11

We have a ReadyNAS 3130 with 6.3.10 firmware in office

I am backing up the NAS drive to en external USB drive and start to receive the following message 2-3 times a day:

System: External storage device connected.

Replaced the hard drive with a new one, but still same error.

When checked the log file, realized that the cause is ReadyNASOS service:

Jun 11, 2020 21:10:03		System: ReadyNASOS background service started.
Jun 11, 2020 21:09:39		System: External storage device connected.
Jun 11, 2020 21:09:31		System: ReadyNASOS service or process was restarted.
Jun 11, 2020 00:40:03		Backup: Successfully completed backup job CA-SHARE-Daily.
Jun 10, 2020 07:14:33		System: ReadyNASOS background service started.
Jun 10, 2020 07:13:58		System: External storage device connected.
Jun 10, 2020 07:13:48		System: ReadyNASOS service or process was restarted.
Jun 10, 2020 06:40:47		System: ReadyNASOS background service started.
Jun 10, 2020 06:40:09		System: External storage device connected.
Jun 10, 2020 06:40:00		System: ReadyNASOS service or process was restarted.
Jun 10, 2020 01:13:59		System: ReadyNASOS background service started.
Jun 10, 2020 01:13:25		System: External storage device connected.
Jun 10, 2020 01:13:14		System: ReadyNASOS service or process was restarted.
Jun 10, 2020 00:08:41		System: ReadyNASOS background service started.
Jun 10, 2020 00:08:04		System: External storage device connected.
Jun 10, 2020 00:07:57		System: ReadyNASOS service or process was restarted.

Any solution?

StephenB · ‎2020-06-12

Download the full log zip file and look there.

You can send a PM (private message) to the Netgear mods ( @JohnCM_S and @Marc_V ) and ask them to take a look. Use the envelope icon in the upper right of the forum for this, don't post the logs publically.

Note you can't attach them. What you need to do is upload them to cloud storage (google drive, onedrive, dropbox, etc), and include a download link in the PM.

khvahik · ‎2020-06-23

@StephenB,

Send them a message but no answer yet.

Is there any other way to reach them?

Thanks

Vahik

StephenB · ‎2020-06-23

@khvahik wrote:

Is there any other way to reach them?

Not that I know of.

khvahik · ‎2020-06-23

@StephenB , th

@StephenB wrote:
@khvahik wrote:

Is there any other way to reach them?

Not that I know of.

Thanks for your prompt answer.

Take care.

Vahik