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Forum Discussion
RN 104 freezing/not responding/locking up with FW 6.4.0
RN 104 keeps freezing and becomes unresponsive (even the lcd screen freezes). I have to disconnect the power supply everytime. It tries to resync the data, but it freezes at random points. 3x 1 TB ...
Anyone still having problems even with the new update 6.4.1?
I am. I don't know what to do. It's so unreliable. I'm afraid to keep storing my photos on there.
Ive been going through tech support. and what they told me was the problem was related to NODE SIZE issue. The problem stems from my RAID been created back with an old firmware version 6.1.5.
According to them the only way to fix it was to wipe the entire volume and recreate it with the latest firmware. I've just finished doing that and im currently copying everything back on my NAS. And I have had any lock ups since.
Interesting, thanks for sharing.
Netgear did recommend a factory reset back then to get best performance. But it was a suggestion - obviously they didn't expect lockups later on.
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