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Forum Discussion

shredder56's avatar
shredder56
Aspirant
Oct 10, 2015

RN104 6.4.0 USB Disk becomes unavailable due to NAS Hang.

Just upgraded to 6.4.0. I use a USB Drive as a share on my Network. Since upgrading a few days ago, I have noticed that I intermittently lose access to the USB Drive, and on inspection I see that t...
Feature Request & Feedback
BrianL2's avatar
BrianL2
NETGEAR Employee Retired
Oct 14, 2015

Hi jon_iz,

 

Kindly provide those information to the support person who handles your support ticket. Then let's wait for their feedback and further instructions.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

bubu's avatar
bubu
Aspirant
Oct 17, 2015

Hi same issue for me since upgrade but more :

 

- External USB if connect freeze NAS on startup

- Root disk space is 90%

 

then really not stability since 6,4,0 :(

 

need help or new update.

 

 

  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired
    Oct 17, 2015

    Hi bubu,

     

    Try to free up some space and see if it will continuously hang. Kindly also confirm if the device will be stable if the external USB hard drive has been unplugged or removed.

     

    I look forward to your response.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

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