Orbi WiFi 7 RBE973
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Nighthawk R7800 not showing my WiFi

JesseFlo
Aspirant

Nighthawk R7800 not showing my WiFi

My WiFi network is not showing up and i cannot connect to the internet. I’ve tried rebooting the router and i checked that i have the latest firmware. It still does not show up when i search for it.
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Kitsap
Master

Re: Nighthawk R7800 not showing my WiFi


@JesseFlo wrote:
My WiFi network is not showing up and i cannot connect to the internet. I’ve tried rebooting the router and i checked that i have the latest firmware. It still does not show up when i search for it.

What about the LED indicators on the front panel?  The second one in from the right is for Wi-Fi on/off.  Is this one illuminated or not?  Farther towards to the left there are indicators labeled 2.4 GHz and 5 GHz.  Are they illuminated?

 

The Wi-Fi on/off indicator is a combination indicator/switch.  If it was accidentally turned off, you would not be broadcasting a Wi-Fi signal.  Push and hold for a few seconds to turn off or on.  Rebooting the router does not turn on Wi-Fi if it has been manually turned off via the combination indicator/switch.

 

Also when you are logged in to the user interface, it is possible to turn off the Wi-Fi radios from there.  There is one checkbox for the 2.4 GHz and one checkbox for the 5 GHz.

 

 

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Message 2 of 4

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Kitsap
Master

Re: Nighthawk R7800 not showing my WiFi


@JesseFlo wrote:
My WiFi network is not showing up and i cannot connect to the internet. I’ve tried rebooting the router and i checked that i have the latest firmware. It still does not show up when i search for it.

What about the LED indicators on the front panel?  The second one in from the right is for Wi-Fi on/off.  Is this one illuminated or not?  Farther towards to the left there are indicators labeled 2.4 GHz and 5 GHz.  Are they illuminated?

 

The Wi-Fi on/off indicator is a combination indicator/switch.  If it was accidentally turned off, you would not be broadcasting a Wi-Fi signal.  Push and hold for a few seconds to turn off or on.  Rebooting the router does not turn on Wi-Fi if it has been manually turned off via the combination indicator/switch.

 

Also when you are logged in to the user interface, it is possible to turn off the Wi-Fi radios from there.  There is one checkbox for the 2.4 GHz and one checkbox for the 5 GHz.

 

 

Message 2 of 4
JesseFlo
Aspirant

Re: Nighthawk R7800 not showing my WiFi

Thank you. I must have turned off the WiFi via the button. I didn’t notice because i had the lights turned off. Once i turned them on it was clear to see that it was turned off.
Message 3 of 4
Kitsap
Master

Re: Nighthawk R7800 not showing my WiFi

Glad you got it sorted out.

 

 

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