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Re: Nighthawk X6 R8000 - OpenVPN

Carcaranon
Aspirant

Nighthawk X6 R8000 - OpenVPN

Hi, I have a Nighthawk X6 R8000.

Hardware VersionR8000
Firmware VersionV1.0.4.84_10.1.84
GUI Language VersionV1.0.4.80_2.1.49.1

 
I try to activate OpenVPN so I can access my home network.

I have activated the VPN in Advanced settings and I downloaded the config files. Then installed OpenVPN in my Android phone and imported the Profile from the router setup. 

But I can't connect. 
If I use default settings on my phone I get a error message that "Server TLS version is too low". 
That message can be disabled by checking "Enforce TLS 1.3" on the phone under OpenVPN advanced setting. 

But still I can not connect my VPN client. 
The Router log is just [OpenVPN, connection fail]IP address:78.77.195.13 Thursday, Apr 25,2024 19:20:00
The OpenVPN log on the phone is more detailed but basically it is starting the handshaking but ends up with "Connection Timeout". 

If I run the http://192.168.1.1/openvpn_crt_check.htm I always get the same result. There is a OpenVPN update available, I click Update, it looks like its updating, it comes back to start page. But if run the same link I get the same result. 

What might be wrong? Any suggestions will be very much appreciated. 

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 8
DamianM
NETGEAR Moderator

Re: Nighthawk X6 R8000 - OpenVPN

Hi @Carcaranon,

 

welcome to the NETGEAR Community!

 

Could you tell me first, if you had configured the DynDNS? You can find the instructions here.

 

What is the result, when you are testing the DynDNS connection on the GUI? 


With kind regards,
Damian
NETGEAR Team

Message 2 of 8
Carcaranon
Aspirant

Re: Nighthawk X6 R8000 - OpenVPN

Hi, yes I have DynDNS setup and working. 
That's also seen since I get error response in the Router when I try to connect. That wouldn't be if I tried to connect to wrong external IP. 

Message 3 of 8
DamianM
NETGEAR Moderator

Re: Nighthawk X6 R8000 - OpenVPN

Hi @Carcaranon,

 

did you try to restore factory setting for the Router and configure the VPN again? 

 

Does it change something, if you change the security option (OpenVPN) from legacy to insecure?


With kind regards,
Damian
NETGEAR Team

 

Message 4 of 8
Carcaranon
Aspirant

Re: Nighthawk X6 R8000 - OpenVPN

I have tested all possible settings but I still get the same issue.
It will connect but during the handshake it stops working.

/Ronnie
Message 5 of 8
DamianM
NETGEAR Moderator

Re: Nighthawk X6 R8000 - OpenVPN

Hello @Carcaranon

 

can you tell me which version of the OpenVPN do you use? 

 

Did you test the VPN with a laptop with WLAN connection?

 

Best regards,
DamianM
NETGEAR Team

Message 6 of 8
Carcaranon
Aspirant

Re: Nighthawk X6 R8000 - OpenVPN

Hi, the OpenVPN is Android version 3.4.2 (9909)

 

/Ronnie

Message 7 of 8
DamianM
NETGEAR Moderator

Re: Nighthawk X6 R8000 - OpenVPN

Hello @Carcaranon

 

would it be possible by you to test an older OpenVPN version with an older smartphone? 

 

How does it work with a laptop via WLAN connection?

 

Best regards,
DamianM
NETGEAR Team

Message 8 of 8
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