NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Is there an upload file size limit?
As subject states. When uploading via the readycloud.netgear.com page, large uploads work fine. When uploading via readycloud when remote, uploads fail. There is no detailed error, just failed to...
I can try in a few days - I need to go remote and get wifi (I should be able to try Sunday).
Now I am curious to know if ReadyCLOUD is used only to initiate the connection to the NAS, or if all data also travels via the ReadyCLOUD portal?
I've not done any sort of capture, but I do think it's a bit weird to even have such a limit. I am able to use VPN and get around this, but it's not ideal when sharing to others and they need to upload a large file.
Again, for clarity, this is upload from a PC to the NAS fails, does download from NAS back to PC fail also?
I will test download from NAS to PC, but upload was where the problem was found. But yes, this was upload from PC to NAS.
Download works fine.
Seems strange to have a limit one way but not the other.
I just had a remote user upload ~5GB but in a few hundred files, and that appears to work well. I realise you have a single large file failing, which I'll try out at the weekend as mentioned.
Thanks for the assist. Yeah, it's only with large files, and the message is immediate. So it seems that the portal just doesn't want to allow it. I'll check back this weekend unless someone from Netgear can chime in as to why this is happening.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
