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Guide

Dec 04, 2015

Backing up via rsync ssh failing since upgrade to 6.4.1

Hello I have a Readynas RN104 and since i updated to 6.4.1 all of my backups are failing. I backup via SSH rsync to another rsync enabled nas (dlink). Nothing has changed since install last year but since the upgrade they all fail with the following.

Backup Job Name: Video Backup
Backup Job Type: Incremental
Protocol: rsync+ssh
Backup Source: [Videos]/Home Movies
Backup Destination: [remote:rsync+ssh]/dlink://mnt/HD/HD_a2/Backup-Videos
Backup Start Time: Fri Dec 4 2015 21:07:53
Backup Finish Time: Fri Dec 4 2015 21:08:01
Backup Status: Fail: error in data stream. Check remote rsync server settings.

Failed to run rsync, return rc 3072 (12)
'rsync' command returns rc=3072

rsync: on remote machine: -vlOJogDtrxe.iLsfx: unknown option
rsync error: syntax or usage error (code 1) at main.c(1431) [server=3.0.7]
rsync: connection unexpectedly closed (0 bytes received so far) [sender]
rsync error: error in rsync protocol data stream (code 12) at io.c(226) [sender=3.1.1]

I've tried to recreate the jobs but they still fail?

Any suggestions?

thanks.

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13 Replies

JennC
NETGEAR Employee Retired
Dec 05, 2015
Hello hoppo1,

Have you checked the permissions of the source and destination? May be try creating a new share on the NAS and create a test rsync backup going to the other non-ReadyNAS.

Regards,
- hoppo1
  Guide
  Dec 05, 2015
  Thanks for your response. I get same result with new shares. I suspect rsync got updated in the new release and now the two are incompatable,
  - JennC
    NETGEAR Employee Retired
    Dec 05, 2015
    Hello hoppo1,
    
    Will it be possible for you to create a new one for a test but this time destination is the ReadyNAS and Dlink is the source?
    
    Can you also try creating a simple backup job with source and destination test shares of the ReadyNAS?
    
    Regards,
hoppo1
Guide
Feb 11, 2016
Since update to 6.4.2 my backups have now started working again.