Cannot create a new Backup job to attached USB drive firmware 6.4.0

[jaburt]

Hi All

Since upgrading my firmware to v6.4.0 on my ReadyNAS 314 I have been unable to run my backup job to do a local backup of the NAS to an external USB device.

If I go to shares, the USB drive is listed as follows:

My Backup Job is configured as:

General

Name: RSync Backup

Source

Type: volume

Name: volume: data

Host: <blank>

Path: <blank>

Login: <blank>

Password: <blank>

Destination

Type: remote

Name: remote: Rsync Server

Host: 192.168.0.200 (IP address of NAS)

Path: USB_HDD_4/

Login: <blank>

Password: <blank>

Advanced

Enable Compression: Unticked

Remove deleted files on target: Ticked

Enable FAT32 compatibility mode: Unticked

Files & folders to be excluded: ._share, .apps, .purge., .vault, /home, desktop.ini, Thumbs.db  (all on seperate lines)

Schedule

Not enabled

Options

Schedule full backup: first time

On completion send: full backup logs

Remove contents of the backup...: Unticked

After backup is complete....: Unticked

This all used to work, however I'm now getting the error:

Backup: Error backup job RSync Backup: connection cannot be established. Check the connection and authentication, if required.

Has something changed, which I need to be aware of in 6.4.0?

Jonathan

[kancargo · Accepted solution]

Hi jaburt

I had experience similar.
please try this.

--
go to SHARES.

click USB_HDD_4 in list, and select Configure.

go to NetworkAccess tab.

and enable RSYNC service.
(click toggle button in RSYNC tab. [OFF->ON])
--

sorry,
I don't know correct word (in tab, menu, etc.), because I use in Japanese environment.

did helpful?

[BrianL2]

Hi jaburt,

Welcome to the community!

Can you check if the USB name of your external USB hard drive have changed? Also confirm if you can access your files on your USB via SMB or file explorer. For more information, kindly refer to this post.

I look forward to your response.

Kind regards,

BrianL
NETGEAR Community Team

[kancargo · Accepted solution]

Hi jaburt

I had experience similar.
please try this.

--
go to SHARES.

click USB_HDD_4 in list, and select Configure.

go to NetworkAccess tab.

and enable RSYNC service.
(click toggle button in RSYNC tab. [OFF->ON])
--

sorry,
I don't know correct word (in tab, menu, etc.), because I use in Japanese environment.

did helpful?

[BrianL2]

Hi kancargo,

Welcome to the community!

Thanks for sharing this workaround. By the way, have you tried to install the latest Beta firmware?

Kind regards,

BrianL
NETGEAR Community Team

[jaburt]

Hi, thanks for the replies.  The issue was the lack of RSYNC on the share for USB_HDD_4.

Jonathan