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No apps work / can be installed / deleted after Firmware re-install

Ringo155
Aspirant

No apps work / can be installed / deleted after Firmware re-install

Hi everbody,

 

due to a forgotten password I followed the advice to reinstall Os 6.6.1. This actually worked well and I was able to set a new password. 

But something must have gone wrong, as I now have intensive problems with my apps.

1. Apps, like plex, won't start, but also can't be deleted.

2. New apps can't be installed.

3. The available apps list itself can not be retrieved from the netgear server.

 

Of course I tried to to restart the NAS several times and also tried to switch it of entirely and wait for some time. I also tried to re-install the OS several times without success.

 

Does anyone have an idea what I might do?

 

Thanks 

Christian

Model: RN214|4 BAY Desktop ReadyNAS Storage
Message 1 of 5

Accepted Solutions
mdgm-ntgr
NETGEAR Employee Retired

Re: No apps work / can be installed / deleted after Firmware re-install

Message 4 of 5

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mdgm-ntgr
NETGEAR Employee Retired

Re: No apps work / can be installed / deleted after Firmware re-install

Can you send in your logs (see the Sending Logs link in my sig)?

Message 2 of 5
Ringo155
Aspirant

Re: No apps work / can be installed / deleted after Firmware re-install

Just sent them!

Thanks for your help!

Message 3 of 5
mdgm-ntgr
NETGEAR Employee Retired

Re: No apps work / can be installed / deleted after Firmware re-install

You've run into an issue that's fixed in ReadyNAS OS 6.7.0 which is now available!

Message 4 of 5
Ringo155
Aspirant

Re: No apps work / can be installed / deleted after Firmware re-install

Great! Thank You!

I'll directly try it 🙂 

Message 5 of 5
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