RN316 randomly freezing shared folder on 6.4.0

http://kb.netgear.com/app/answers/detail/a_id/23096

Once enabled, you ssh into the NAS as "root" user and use the admin password.

Once you have a shell, use the "top" command, and you'll see something like this:

top - 02:07:03 up 1 day,  5:49,  2 users,  load average: 1.29, 1.42, 1.68
Tasks: 215 total,   2 running, 213 sleeping,   0 stopped,   0 zombie
%Cpu(s):  0.1 us, 25.3 sy,  0.0 ni, 74.5 id,  0.2 wa,  0.0 hi,  0.0 si,  0.0 st
KiB Mem:  16324816 total, 15779192 used,   545624 free,     3360 buffers
KiB Swap:  2093052 total,        0 used,  2093052 free, 14271244 cached

  PID USER      PR  NI  VIRT  RES  SHR S  %CPU %MEM    TIME+  COMMAND                                                   
 2449 root      20   0     0    0    0 R 100.1  0.0 156:42.25 [btrfs-cleaner]                                           
10075 root      20   0 3121m 275m  21m S   1.0  1.7  41:41.11 /apps/dvblink-tv-server/dvblink_server                    
15643 root      35  15 1872m 181m  10m S   0.3  1.1   0:49.99 Plex Plug-in [com.plexapp.system] /apps/plexmediaserver/B 
17001 root      20   0 28616 3080 2548 R   0.3  0.0   0:30.30 top                                                       
20018 btaroli   20   0  263m  13m  10m S   0.3  0.1   0:00.14 /usr/sbin/smbd                                            
2

Notice the "COMMAND" of the first line? That's what you're looking for. :)

To exit top, type "q". To disconnect from ssh session, simply use the command "exit".

If this all sounds scary, maybe wait for Netgear to make suggestions on how to proceed.