ReadyNAS Duo v2 - Unable to connect File Explorer Win 10/11 with RNDuov2's directories and files

Well Stephen

I did check to make sure that Chrome did not update itself when I downloaded it, in fact an "update button" did appear and baited me to press it but I did not, regardless of all that it just did not work.

Funny thing though, when I swiched on my PC this morning I found that Chrome was 75% of the way through updating itself, makes me believe that even though I had switched off my PC it seems it was not totally swiched off, somewhat like a smart phone.

Anyway, I'll wait for the chap completing my PC to turn up and install the new HDs containing my old stuff.

Until then.

UK Bob

---

ukbobboy01 wrote:

I did check to make sure that Chrome did not update itself when I downloaded it, in fact an "update button" did appear and baited me to press it but I did not, regardless of all that it just did not work.

 

---

Browsers all auto-update by default.  Normally you need to go into the browser settings to change that.  But I just checked that for Chrome, and Google makes it pretty difficult to disable the updating.  There is guide here:

• https://www.makeuseof.com/tag/stop-automatic-chrome-updates-windows/

But maybe wait for your support person, and have them do it.  The good news is that once you (or him) installs the add-on, this won't be a problem.

Hi Stephen

I've run into some other problems without solving my RNDuoV2.0 dashboard problem first, this was caused by the upgrade of my Internet line form ADSL to VDSL2 which required the change in routers from my trustworthy Sagemcom F@st2704N to my ISP supplied Zyxel VMG3925-B10C, with a new set of problems.

Anyway, and first, I've downloaded the suggested RNDuoV2.0 additional software, i.e. Apache2_2.2.34-arm-0.0.1.bin, but as you can guess I cannot install it.  So, to this end, I downloaded and tried to install Internet Explorer 8 but IE8 would not install on my Win10/11 PC. After searching for IE11, which Microsoft has removed (seemingly from everywhere on the Internet) and will only recommend Edge as the only  replacement.

Therefore, I'd like to ask, can you supply me with a URL where I can download IE11 so that I can try to access my RNDuoV2.0 dashboards.

Cheers in advance

UK Bob

---

ukbobboy01 wrote:

 

Therefore, I'd like to ask, can you supply me with a URL where I can download IE11 so that I can try to access my RNDuoV2.0 dashboards.

 

---

Sorry, I'm not seeing one for Win 10/Win 11.

Have you tried navigating to edge://settings/defaultBrowser in edge? You'll need to copy/paste this into the browser address bar - or retype it.  Edge will block it if you just click on it.

Then click "add" at the bottom, and add the URLs for your dashboards.

Hi again Stephen

Thank you for your "super fast" reply, as you can imagine, I have tried your solution but, unfortunately, did not work.

As you can see from the attached screen print, the proceedure behaved exactly the same as every other browser.

Thanks for your help.

Still stuck and unhappy

UK Bob

---

ukbobboy01 wrote:

 

As you can see from the attached screen print, the proceedure behaved exactly the same as every other browser.

 

---

"windows could not automatically detect this network's proxy settings" is very different error from the SSL protocol mismatch.  Also, the ssl protocol mismatch doesn't say "Cannot reach this page".

Did you add the /index.html part of the address? Or did the browser add it?

Are you sure you got the IP address correct?  

BTW, it is perfectly safe to post 192.168.x.x addresses - they are purely local, and can not be used to reach your NAS over the internet.

Hi Stephen

Sorry that I could not get back to you earlier than now but, as you can understand, I was on another forum getting advice on how to apply changes to my Zyxel router's administration facilities.

You asked, "Did you add the /index.html part of the address? Or did the browser add it?".

Well, I added the " /index.html " at the end of the IP address myself, this is something I have always done, when using my previous ASDL router, to access my RNDuoV2.0's dashboard.

So, I'm guessing here, maybe I should try the IP address on it's own or is there something else I shoud try instead or as well?

Once again, any advice or suggestion you have will be gratefully received.

UK Bob

---

ukbobboy01 wrote:

 

You asked, "Did you add the /index.html part of the address? Or did the browser add it?".

 

Well, I added the " /index.html " at the end of the IP address myself, this is something I have always done, when using my previous ASDL router, to access my RNDuoV2.0's dashboard.

 

---

I suggest leaving the /index.html at the end out.  But you do need to leave the /admin part.

Hi Stephen

I have tried your suggestion, i.e IP address/admin using Edge in IE mode, which unfortunately did not work.

You know, if this upgrade that I am carrying out was not essential I would have abandoned it and gone back to using WinXP, at least that worked with all the applications and utilities I need to use on a daily basis.

Anyway, I got RAIDar 6.0 to work, had to download and install JAVA 8 first, it provides basic info that will come in handy later on, but it cannot access my RNDuoV2.0's dashboards, I just get the same errors as before.

If only I could install that bin file you suggested then my problems with modern browsers and the V2.0 dashboards would be over (I hope) but it's getting that initial access, which now seems impossible.

Losing hope

UK Bob

---

ukbobboy01 wrote:

 

I have tried your suggestion, i.e IP address/admin using Edge in IE mode, which unfortunately did not work.

 

Anyway, I got RAIDar 6.0 to work, had to download and install JAVA 8 first, it provides basic info that will come in handy later on, but it cannot access my RNDuoV2.0's dashboards, I just get the same errors as before.

 

---

Is RAIDar giving you the same IP address that you are using in the browser?

Hi Stephen

You asked, "Is RAIDar giving you the same IP address that you are using in the browser?"

Yes, yes it is.

As a matter of computer "housekeeping" (an old fashioned word from an old schooler), I always make sure I know the IP addresses of all my equipment, especially the hardware.

Anyway, today I downloaded a copy of Opera v9.01 and try to use it to access my RNDuoV2.0 dashboards, and just like before it did not work.  Right now, I feel that there is something within Win11, like a new security measure, causing the blockage to the Duo's dashboards.

I am at a loss at what to do next.

UK Bob

---

ukbobboy01 wrote:

Right now, I feel that there is something within Win11, like a new security measure, causing the blockage to the Duo's dashboards.

 

 

---

I don't think so.  The screen shot you posted says that the browser can't reach the page.  Since you manually removed part of the address, I can't see if there is something wrong with the format. 

But it looks like you mistyped something - I get the same error if I use the wrong IP address with Edge in IE mode.

---

ukbobboy01 wrote:

 

As a matter of computer "housekeeping" (an old fashioned word from an old schooler), I always make sure I know the IP addresses of all my equipment, especially the hardware.

 

---

The NAS normally gets its address from the router, and there are cases where the router will switch the address on you.  You might want to check the router's attached device list, and make sure the NAS shows up there with the IP address you expect.

Hi Stephen

Sorry I took a bit of time to get back to you but, as I am sure you understand, I not only have hardware problems but application problems as well, i.e. trying to get back most, if not all, of the utilities and applications I used to use under WinXP.  So, at the moment, I only have two applications that are difficult to get back and the most important one is the Dashboards for my RNDuoV.2s.

Therefore, I was wondering if the is, or was, an android app that could access the RN's Dashboards?  Such an app would bypass old the stuff in Windows11 currently blocking my access.

Living in hope.

UK Bob

PS. I've double checked the current IP addresses I try to use to access my RN's dashboard, but I'm still unable to get through.

PPS. Could you post a screen print how you access your RN's dashboard.

---

ukbobboy01 wrote:

 

PPS. Could you post a screen print how you access your RN's dashboard.

 

---

I don't have a v2 NAS.  My "collection" includes a duo v1 and an NV+ v1.  I access them using http (having modified virtual.conf when the TLS 1.2 issue first showed up).

I just browse to http://10.0.0.11/admin for the NV+ v1 and http://10.0.0.12/admin for the Duo v1 (using their respective IP addresses).

Though reloading in IE mode and using https would also work. I can try to put together the screen shots for that I guess.  I use Windows 10, but the same steps should work on Win11.

---

ukbobboy01 wrote:

 

Therefore, I was wondering if the is, or was, an android app that could access the RN's Dashboards?  

 

 

---

Not that I know of.

---

StephenB wrote:

---

ukbobboy01 wrote:

 

PPS. Could you post a screen print how you access your RN's dashboard.

 

---

 

Though reloading in IE mode and using https would also work. I can try to put together the screen shots for that I guess.  I use Windows 10, but the same steps should work on Win11.

I just did this, and found something had changed either in Windows or Edge, and I needed to make another settings change.  Not sure if this part is exactly the same in Win11, but I think you should try it:

First type the Win key + R together on the keyboard:

Enter "inetcpl.cpl" in the "open" box, and click on OK.  That will open up this screen:

Scroll down to the "Use TLS 1.0" setting, and make sure it is checked.  Then click on "OK".

Now on to Edge.  First make sure the setting to enable IE compatibility is set.

 You can just type "edge://settings/defaultBrowser" in the address bar to get to the above page.  Make sure "allow sites to be reloaded in Internet Explorer mode" is set to "Allow".

Now browse to the dashboard (https://nas-ip-address/admin).  You should see this:

Right click on the browser tab at the top:

Select "reload page in Internet Explorer Mode".  At this point I see this:

I chose the first option ("Open this page in Compatibility view") and then "Done".  You could select "open this page in Internet Explorer mode next time" as well if you want (click on that option first).  Then I see this:

Click on "more information":

Your error code might be a bit different.  But click on "go on to the webpage".  I see this:

Now I enter "admin" in the user name field, and the NAS admin password.  That brings me to NV+ v1 Frontview (and should bring you to the dashboard):

Hi Stephen

Since our last correspondence, I have been trying without success to implement your suggested solutions to accessing the dashboard facility on my RNDuoV2's. However. I now think that this will not be possible because something within Win11 is obstructing my attempts, so I've decided to try another way.

I now believe that if I get an old working laptop running WinXP, and hook that up to my network, I should be able to regain access to my dashboard facilities and install the "Apache2_2.2.34-arm-0.0.1.bin" app you suggested.

So, my next step will be to try and get an old laptop running WinXP, I'll let you know how I get on.

UK Bob