not accepting password

[mikedhooer]

Hii,

Yesterday my NAS was working just fine.

Today i wanted to acces my nas in windows explorer and he asked again for my username/password and the fault says my credatials ar wrong ? :s

When i go to the admin pagine in chrome i also cant login ...

Is it possible the password changed from it self ?

WHat can i do to reconnect to my nas ??

Grtz

[mikedhooer · Accepted solution]

I found the problem the system has done an reboot from itself.

All my users where deletet and the admin account has reset to its default values ...

Anyone know how this can be ?

[evan2]

@mikedhooer

Did you enable passowrd recovery in Admin GUI before?

if you enable password recovery,

You can reset your ReadyNAS Admin password by accessing http://ip_address_of_readynas/password_recovery.

if if you didn't enable password recovery, you will need to perform a firmware re-installation to reset the admin password, password will change to default after OS Reinstall.

[mikedhooer · Accepted solution]

I found the problem the system has done an reboot from itself.

All my users where deletet and the admin account has reset to its default values ...

Anyone know how this can be ?

[sve4keen]

I have a similar problem. 

How can I reinstall the firmware and reset all passwords if I can't access to the admin page?

[jak0lantash]

If you only want to use ReadyCLOUD again, access the local GUI with the local admin user and reactivate ReadyCLOUD. Otherwise:
https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1257891#M127405