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rn104 cant access after firmware update
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updated firmware now rn104 is asking for password for device, never has pwd
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Hello pdasterly,
That is unusual. I guess it is best for you to stick with 6.4.0 for the meantime, maybe until the official FW is released.
Regards,
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Re: rn104 cant access after firmware update
Which firmware did you update to/from?
How are you accessing the device e.g. via Windows Explorer on a Windows 10 machine?
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Re: rn104 cant access after firmware update
https://community.netgear.com/t5/Using-your-ReadyNAS/rn104-freezes-on-shutdown/m-p/1009604#U1009604
from explorer on win10, worked perfect before 6.4.1
6.4.0 to 6.4.1
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Re: rn104 cant access after firmware update
Which 6.4.1 build did you update to? The latest is 6.4.1-RC3
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Re: rn104 cant access after firmware update
reflashed to rc3, still cant access from explorer
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Re: rn104 cant access after firmware update
Please send in your logs (see the Sending Logs link in my sig). Please also attach a screenshot showing the problem to your email.
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Re: rn104 cant access after firmware update
logs and screen sent
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Re: rn104 cant access after firmware update
Did you change the admin password? Are you sure you are entering the correct password?
Are you sure you don't have the old admin password saved e.g. in Credentials Manager?
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Re: rn104 cant access after firmware update
never had pwd
no problem accessing webpage
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Re: rn104 cant access after firmware update
Hello pdasterly,
Access to admin page always has password. If your computer never asked for it before, it must have remembered the password.
By default, username is admin and password is password. Please try that and see if the same.
Regards,
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Re: rn104 cant access after firmware update
yes, i can access the web admin page using pwd but win explorer wont accept pwd
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Re: rn104 cant access after firmware update
Try running cmd (enter it in the windows search box)
net use * /delete
net use t: /user:admin \\nasname\data naspassword
That should mount the RN104 data volume as drive T. Let us know if that happens, or what error you get.
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Re: rn104 cant access after firmware update
Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.
C:\Users\admin>net use * /delete
There are no entries in the list.
C:\Users\admin>net use t: /user:admin \\nasname\data naspassword
System error 53 has occurred.
The network path was not found.
C:\Users\admin>
C:\Users\admin>
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Re: rn104 cant access after firmware update
The idea is to use the real nasname (or nas ip address) and the real NAS admin password in the two italicized fields.
Is that what you did?
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Re: rn104 cant access after firmware update
C:\Users\admin>net use t: /user:admin \\readynas\data naspassword
System error 1219 has occurred.
Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.
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Re: rn104 cant access after firmware update
@pdasterly wrote:
C:\Users\admin>net use t: /user:admin \\readynas\data naspassword
System error 1219 has occurred.Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.
That's why we start with net use * /delete
That error means the PC already has a connection to the NAS with a different user name.
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Re: rn104 cant access after firmware update
Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.
C:\Users\admin>net use * /delete
You have these remote connections:
\\READYNAS\Downloads
Continuing will cancel the connections.
Do you want to continue this operation? (Y/N) [N]: y
The command completed successfully.
C:\Users\admin>net use t: /user:admin \\readynas\data naspassword
System error 1219 has occurred.
Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.
C:\Users\admin>
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Re: rn104 cant access after firmware update
Does using the IP address instead of the name change the result? The PC treats the IP address as a different machine from the name.
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Re: rn104 cant access after firmware update
Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.
C:\Users\admin>net use * /delete
There are no entries in the list.
C:\Users\admin>net use t: /user:admin \\192.168.1.149\data naspassword
System error 86 has occurred.
The specified network password is not correct.
C:\Users\admin>
C:\Users\admin>
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Re: rn104 cant access after firmware update
That command should be working (assuming you are typing the correct admin password for the NAS).
Perhaps try changing the admin password with the web ui. If that fails, contact support.
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Re: rn104 cant access after firmware update
yes i tried to change pwd in web gui, also tried to set pwd under accounts.
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Re: rn104 cant access after firmware update
Hello pdasterly,
Try disabling Windows password credentials
Control Panel > All Control Panel Items > Network and Sharing Center
Network discovery - Turn on network discovery (private and guest)
Public folder sharing - Turn on sharing
Password protected sharing - Turn off password protected sharing
Regards,
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Re: rn104 cant access after firmware update
Hello pdasterly,
Go under All Networks.
Regards,
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