Circle 1st Gen not sending recovery code to login.

[KBharath]

I've used the app before but lost access to my code. I went through the process of recovering the code through the circle 1st gen app but it never actually sends the text.

I just want access to the app again, I have been dealing with this for months now. It's not right that there is no support for this when it involves protecting children. 

[FURRYe38]

https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Circle-Pass-Code-Help-and-Informatio...

[KBharath]

I've tried that stuff except a full reset. The amount of setup I would have to do again would take a long time. There has to be a better solution.

[FURRYe38]

For additional help and information regarding Circle Pass Codes, please contact NetGear support:

https://my.netgear.com/support/contact.aspx

To get a hold of support for subscriptions services like Armor/Circle, click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.
Click on: My Support---->Contact Support---->Get help with my subscription service

[KBharath]

Tried it before, it won't let me contact them because my support timeframe has expired.. which is a bit of a joke. It's why I have resorted to using this forum.

I appreciate your help but what I need is somebody official who can provide a code or another means to access the account. 

[FURRYe38]

All that is beyond forum help. 
Hopefully a forum moderator can help you out though. 

@Blanca_O 

@KevinLiT 

Good Luck.