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Bug Fix:
- Fixes the issue where a device with older firmware fails to connect to Insight Cloud after the SSL certificate expires at the end of 2025.
Download Link: https://www.downloads.netgear.com/files/GDC/BR500/BR500-FW-V5.10.0.8.zip
Firmware Update Instructions:
To preserve your current configuration, create a backup of your device settings before a firmware update.
To back up the BR500 configuration to the Insight Cloud:
- Log in to your Insight account.
- Find the BR500 in the Devices list.
- Edit the BR500.
- Select the Configuration Backup & Restore tab to create a configuration backup.
To back up settings from the device UI:
- Log in to the BR500 device UI.
- Select Advanced > Backup Settings.
If the BR500 is connected to the Insight cloud, schedule or perform an update using the Insight app or through the Insight Cloud Portal.
To update the BR500 firmware from the device UI, follow the instructions in your product’s user manual. To view your product’s user manual, visit https://www.netgear.com/support/product/BR500.aspx#docs.
After updating to the latest firmware, update to the latest version of the NETGEAR Insight app for the best functionality and user experience.
Published May 29, 2025
Version 1.0JulienR
Administrator
Joined July 11, 2014
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