Orbi Mesh Knowledge Sharing

This is initial information regarding Orbi help, troubleshooting and tips to help users who encounter Orbi problems. Users should review this and test the suggestions and tips out and post your resul...

For users needing help and information regarding Armor:   NETGEAR Armor Protect Your Family and Your Home Network from Cybersecurity Threats https://www.netgear.com/home/services/armor/ htt...

For users needing help and information regarding Circle Pass code: https://support.meetcircle.com/hc/en-us   Having problems getting Pass Codes? https://support.meetcircle.com/hc/en-us/articl...

We recently updated our support site to now allow customers to unregister their products via mynetgear.com. Please follow the steps listed below to remove products from your account.   Log into m...

We understand that a primary reason you might be visiting the NETGEAR Community is that you are looking for answers to your support questions for NETGEAR Wi-Fi Routers, Firmware, and setup procedures...

Summary: Since Android/Apples and Windows introduction of MAC address randomizers in there OSs, this seems to have been causing problems for users of Netgear's mobile applications, i.e. Nighthawk...

  Hello Orbi Community!   We are aware that some users are experiencing "Time Out" issues when logging into their Orbi app using iOS version 18.4. Until there is a resolution, we ask that ...

Guide to setting up and configuring external IPv6 protocols on a NETHEAR router using Hurricane Electric's IPv6 tunneling services.   NETGEAR Orbi or Nighthawk Router systems (no double NAT)   ...

A Guide for use in troubleshooting system problems and used for problems seen after a firmware update should problems been seen after this has occurred. Can be also performed before or after a FW upd...

If you are experiencing any errors or unexpected behavior on the Orbi app please share the details with our engineering team by submitting an Instabug.   Please see step by step instructions belo...

This is a guide for NETGEAR router users that have specific ISP WAN service configurations (STATIC IP or PPPoE) that are required by the ISP for a new router to be fully connected and used with these...

This guide outlines how to configure and setup WAN Link Aggregation between a cable modem and a router system.   Supported Cable Modems: NETGEAR CM1100 NETGEAR CM1200 NETGEAR CM2500 NETGE...

When a Satellites firmware is not at same level as RBR and will not sync to router unit normally, this guide can be used to access the satellites self service web page to manually update the satellit...

This guide outlines how to use NETGEARs AP mode feature and use the AP Mode Static IP address configuration vs the Dynamic IP Configuration.    Supported NETGEAR Routers: Nighthawk and Orbi Syst...

A guide for user who wish to manually update their systems themselves by using a wired PC and web browser after downloading any new or available firmware update files that maybe available for their m...