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This is initial information regarding router help and troubleshooting tips to help users who encounter router problems. Users should review this and test the suggestions and tips out and post your re...
Jun 10, 2025 For users needing help and information regarding Armor:
NETGEAR Armor
Protect Your Family and Your Home Network from Cybersecurity Threats
https://www.netgear.com/home/services/armor/
htt...
Jun 05, 2025 For users needing help and information regarding Circle Pass code:
https://support.meetcircle.com/hc/en-us
Having problems getting Pass Codes?
https://support.meetcircle.com/hc/en-us/articl...
Jun 05, 2025 NETGEAR only supports same model MESH systems with in each model SKU going forward:
MK60 series only supports MR60 and MS60 series
MK70 series only supports MR70 and MS70 series
MK80 series on...
May 27, 2025 We recently updated our support site to now allow customers to unregister their products via mynetgear.com. Please follow the steps listed below to remove products from your account.
Log into m...
May 22, 2025 We understand that a primary reason you might be visiting the NETGEAR Community is that you are looking for answers to your support questions for NETGEAR Wi-Fi Routers, Firmware, and setup procedures...
May 19, 2025 Some may see odd log in or time out issues with the Nighthawk app. After making sure your device is connected to the router, the Nighthawk app may have a failure in logging in. This guide will walk y...
May 17, 2025
Summary:
Since Android/Apples and Windows introduction of MAC address randomizers in there OSs, this seems to have been causing problems for users of Netgear's mobile applications, i.e. Nighthawk...
May 17, 2025 A guide for user who wish to manually update their systems themselves by using a wired PC and web browser after downloading any new or available firmware update files that maybe available for their m...
May 14, 2025
Nighthawk App Timed out Issue!
5-26-25 Update: NH app has been updated for Apple devices. v2.45.1.1 and seems to fix log in time out issue for NH router products. Still waiting on Android ...
May 13, 2025 Guide to setting up and configuring external IPv6 protocols on a NETHEAR router using Hurricane Electric's IPv6 tunneling services.
NETGEAR Orbi or Nighthawk Router systems (no double NAT)
Fi...
May 10, 2025 This guide outlines how to configure and setup WAN Link Aggregation between a cable modem and a router system.
Supported Cable Modems:
NETGEAR CM1100
NETGEAR CM1200
NETGEAR CM2500
NETGE...
May 09, 2025
Please click the link below for more information on how to submit a bug report or logs from the Nighthawk or Orbi App.
How do I submit a bug report or logs from the Nighthawk or Orbi a...
May 09, 2025 This guide outlines how to use NETGEARs AP mode feature and use the AP Mode Static IP address configuration vs the Dynamic IP Configuration.
Supported NETGEAR Routers: Nighthawk and Orbi Syste...
May 09, 2025 Information regarding NETGEARS new security feature seen on some router systems.
From the NG Chat box on there support page: What does Protection Engine do?
"The Protection Engine in NETGEAR ...
May 09, 2025