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1 device cannot connect to new network
I installed a new mesh router yesterday (Netgear Orbi AC1200/RBR10 ) using the same SSID and password my previous router had. All my devices (around 10 of them) all work fine whether wired or wireles...
Can you manually enter in DNS addresses into the Chrome books networking settings to see if this helps any? Enterin ISP DNS or 8.8.8.8
I had previosuly tried the "Google servers" setting for DNS server on the Chromebook. I manually put in 8.8.8.8 but get the same error.
What is the Mfr and model# of the ISP modem the NG router is connected too?
What are the security mode settings you are currently using on the RBR? WPA2 and AES only or a mixed mode?
FURRYe38 wrote:What is the Mfr and model# of the ISP modem the NG router is connected too?
What are the security mode settings you are currently using on the RBR? WPA2 and AES only or a mixed mode?
The modem is a Surfboard SBG6580. I just reset it which I should have tried before but since everything is working with internet I downplayed that end of it.
I am using just WPA2/AES.
Your ISP Modem already has a built in router. Try one of the following:
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopThe modem supports bridge mode so I would give this a try first. IF you don't know if you can get into bridge mode, please contact your ISP and they can help you with this.
This maybe the cause of the Chromebook not getting thru to the internet:
This would be a double NAT condition which isn't recommended.
https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Anonom wrote:
FURRYe38 wrote:What is the Mfr and model# of the ISP modem the NG router is connected too?
What are the security mode settings you are currently using on the RBR? WPA2 and AES only or a mixed mode?
The modem is a Surfboard SBG6580. I just reset it which I should have tried before but since everything is working with internet I downplayed that end of it.
I am using just WPA2/AES.