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Forum Discussion
darren-z
Sep 20, 2021Aspirant
1 DEVICE DOES NOT CONNECT RELIABLY TO RBR10/RBS10
Hello, I have an RBR10 (2.7.3.22) and one RBS10 in a two story home environment. They haven been working great and very reliably with all devices until recently. I have a MacBook Air (runni...
FURRYe38
Sep 20, 2021Guru - Experienced User
It's up to devices to pick and choose where they connect too. Orbi only provides the platform.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
You can try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
darren-z
Sep 20, 2021Aspirant
Thank you for your reply. Home is 1800 sq ft on two levels. The RBR is at the corner of one level and the RBS is at the opposite corner of the other level. I would guess they're about 40 feet apart.
I turned down the RBR to 50%. I immediately noticed that several devices switched from the RBS to the RBR. The MacBook doesn't transition from one to the other without losing connection. Other devices do this seamlessly. Will observe this new setting for a while.
- FURRYe38Sep 21, 2021Guru - Experienced User
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- darren-zSep 21, 2021Aspirant
Still noticing a problem with the MacBook and the RBR. Speeds on the MacBook are half compared to the iphone right next to it. And both are within 15 feet of the RBR. Any ideas?
- FURRYe38Sep 21, 2021Guru - Experienced User
Make sure the mac book is connected to the RBR and not the RBS.