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Forum Discussion
1 DEVICE DOES NOT CONNECT RELIABLY TO RBR10/RBS10
Hello, I have an RBR10 (2.7.3.22) and one RBS10 in a two story home environment. They haven been working great and very reliably with all devices until recently. I have a MacBook Air (runni...
Make sure the mac book is connected to the RBR and not the RBS.
Hi Furrye38,
Yes, both devices are connected to the RBR. It's very strange. All devices have high speeds and transition seamlessly from RBR to RBS, except for this one MacBook that is often searching...and when connected has less than half the speed.
Right now: MacBook: 115mbps down, 4mbps up;
iphone next to it: 485mbps down, 12up
What is the connection rate of the Mac Book to the RBR? Find this with Option key and select the wifi icon on the top tool bar...
Connection rate right now is 750Mbps
Everything seems highly variable. After a restart, the Macbook had decent speed--about 400+ Mbps down. But within a few minutes, it dropped to 305Mbps with a ping speed of 37ms. (This isn't bad, but usually deteriorates further until it's unusable).
The iphone currently shows 464 Mbps with a ping of 12ms.
Id get ahold of NG support and let them know what your seeing. Not alot we can troubleshoot for this issue. Also maybe a Mac Book radio issue as weel as the iphone seems to work but the Mac Book doesn't.