NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
darren-z
Sep 20, 2021Aspirant
1 DEVICE DOES NOT CONNECT RELIABLY TO RBR10/RBS10
Hello, I have an RBR10 (2.7.3.22) and one RBS10 in a two story home environment. They haven been working great and very reliably with all devices until recently. I have a MacBook Air (runni...
darren-z
Sep 22, 2021Aspirant
Connection rate right now is 750Mbps
Everything seems highly variable. After a restart, the Macbook had decent speed--about 400+ Mbps down. But within a few minutes, it dropped to 305Mbps with a ping speed of 37ms. (This isn't bad, but usually deteriorates further until it's unusable).
The iphone currently shows 464 Mbps with a ping of 12ms.
FURRYe38
Sep 22, 2021Guru - Experienced User
Id get ahold of NG support and let them know what your seeing. Not alot we can troubleshoot for this issue. Also maybe a Mac Book radio issue as weel as the iphone seems to work but the Mac Book doesn't.