NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cinek
Sep 14, 2017Apprentice
2.0.0.72 orbi satellite dropped
was hoping the latest firmware would fix things but my satellite just dropped off. Can't connect to it at all even when using a desktop wired to the router.
Ely
Sep 14, 2017Luminary
Perhaps your satellite is too far? have you tried placing it closer to the main Orbi unit?
cinek
Sep 15, 2017Apprentice
I don't think it's too far as the ring doesn't light up. I had this happen on a few occasions and it's now closer to the router. Also the satellite still gives out full wifi signal but none of my devices are able to obtain the IP address. If I turn off the sattelite the main router reaches the end of the room (about 10m further than the current sattelite) but the speeds are a lot slower due to the weaker signal. I am running orbi in AP mode. Not sure if this makes a difference. I can try setting it up in router mode and get rid of my ISP router