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Forum Discussion
DB-Cooper
Mar 14, 2019Guide
2.3.0.32 Update - Orbi Satellite Password Not Working
I updated my Orbi RB50K to 2.3.0.23, hitting the stop gap at 212. All was well, I was able to update and login to my RBS to get to .212. After upgrading my RBR to 2.3.0.32, I was forced to change the...
CrimpOn
Mar 14, 2019Guru - Experienced User
For future reference, I believe the correct practice is to update the satellites first and the router last. I also seem to remember there was a way to skip the password change, although Netgear certainly made it not obvious.
DB-Cooper
Mar 14, 2019Guide
Thanks, will do that from now on.
Unfortunately, I've spent 15 minutes trying to reset this bloody Satellite. I do the organge light thing, and then it somewhat auto resyncs, password still isn't working. I wish I could force remove this thing. So annoying.
- CrimpOnMar 14, 2019Guru - Experienced User
I realized after a very frustrating hour of going up and down stairs that I had not held the paperclip in the tiny hole long enough. The LED turns orange and then (after what seems like a long time) begins to blink. Orange is "reset" and blink is "reset to factory". At that point, it no longert synced to the router, so "password" ought to work.
- DB-CooperMar 14, 2019Guide
I did it 30 seconds, got the blinking. This is so frustrating. I went to the Orbi main screen and even "Removed" the disconnected device as it was restarting. It still added itself back, I even say "Config Sync", but still can't get in. admin/password nor the RBR password is working. What a total clusterf*ck. I'm really pissed that this thing won't reset, that's a security risk. If I ever removed this thing from my environment, someone could park outside and it'd auto-join again. I even "REMOVED" the darn thing entirely from the RBR. Netgear, you've really gotta smooth this out.
- DB-CooperMar 14, 2019Guide
Stiill fighting it. I did another reset, then rebooted my RBR while resetting, that seemed to at least prevent the Satellite from joining. I then reset the satellite again. Then I resynced, and still no password sync'd. I went ahead and changed the RBR password again hoping it'll trigger something, still no luck. I'm not under the belief this new firmware just has a bug in it, at least if you update your RBR first. It's not surprising since this is the firmware that forces stronger passwords so clearly they were in there monkeying around. I had no problem with the intermediate update nor any problem in the past. They should update the release notes to ensure people are updating the satellite first if that's truly required.
As it stands now, I can't get this working. Fortunately the core Orbi functionality in terms of Wi-Fi works, but I have zero management capability of this Satellite. Really disappointing user experience and solid waste of 2 hours.