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2.3.1.60 everything went to crap
Orbi system has been fantastic and rock solid since the day I bought it. Today I was in the app and it said “new firmware available” and I updated, and it was the last time anything worked. The app up...
jtalcott wrote:
........... Internet is constantly dropping in and out, and the satellites occasionally connect, but the whole system is effectively down for any wireless use, only devices connected directly to the router work with any sort of consistency. Any ideas of what to do?I saw similar issues after updating to 2.3.1.60. I think that something is wrong in the Satellite software. I solved this as follows:
- Power off the Satellite
- Go to "Attached Devices" in the web GUI, and click on "Remove" or "Forget" device for the Satellite that you powered off.
- Now power on the Satellite and then use a paper clip to factory reset it.
- When the Satellite comes up press the Sync button on the Router and then on the Satellite to connect the Satellite to the Router
- That's it, when the Satellite comes up things will continue working as they should! :)
Good luck
jtalcott wrote:
Any ideas of what to do?
The most consistent advice I have seen is a "factory reset". i.e. the paperclip in the reset hole until the power LED blinks steadily. Then, configure from scratch. If your Orbi is mostly "vanilla", this is a pretty simple fix. On the other hand, if a lot of devices have been given dedicated IP's, lots of customized descriptions, unusual DHCP range, etc. etc. this process is a real chore and most people "try anything else" before reluctantly getting out the paperclip.
One "quick" process is to save the current configuration, factory reset, and then reload the configuration. (On the Advanced tab, Administration, Backup Settings. Sometimes this works. However, if the actual configuration is corrupted, then a full configuration from scratch is the only thing left.
Remember to reset the Orbi to exactly the same WiFi name (SSID) and password. All those devices should reconnect after the reset. If either the SSID or password is changed by even a single character, then every device has to be reconfigure.
CrimpOn wrote:
One "quick" process is to save the current configuration, factory reset, and then reload the configuration.
That can bring bugs back from the dead.
By all means try it, but be prepared for failure.