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Forum Discussion
jtalcott
May 11, 2019Tutor
2.3.1.60 everything went to crap
Orbi system has been fantastic and rock solid since the day I bought it. Today I was in the app and it said “new firmware available” and I updated, and it was the last time anything worked. The app up...
- May 12, 2019
jtalcott wrote:
........... Internet is constantly dropping in and out, and the satellites occasionally connect, but the whole system is effectively down for any wireless use, only devices connected directly to the router work with any sort of consistency. Any ideas of what to do?I saw similar issues after updating to 2.3.1.60. I think that something is wrong in the Satellite software. I solved this as follows:
- Power off the Satellite
- Go to "Attached Devices" in the web GUI, and click on "Remove" or "Forget" device for the Satellite that you powered off.
- Now power on the Satellite and then use a paper clip to factory reset it.
- When the Satellite comes up press the Sync button on the Router and then on the Satellite to connect the Satellite to the Router
- That's it, when the Satellite comes up things will continue working as they should! :)
Good luck
FURRYe38
May 14, 2019Guru - Experienced User
Also after doing any resets, besure to not load any saved configuration files from back up. Setup from scratch only.
cdnSpinalTap wrote:
Hello,
Well, I've tried all of the suggestions and cannot seem to get a stable connection after upgrading to 2.3.1.60. It stays up for a random amount of time and then all internet goes down - wired and wireless. I am also not able to administer the Orbi from a browser - bowser hangs on attempting to connect. I have to do a power down and restart before it will work again.
Here are the series of events that go me here:
- upgraded from 2.3.1.48 to 2.3.1.60 through normal automatic process
- everyting worked fine for a bit, then everything came down
- did a factory reset on both the main unit and the satellite, setup from scratch
- worked fine for a bit, crashed
- downgraded to 2.3.1.44, factory reset, setup from scratch
- worked fine for a bit, crashed
- did a factory reset on the satellite, removed from configuration, re-added
- worked fine for a bit, then crashed.
Before the upgrade to .60 everything was working completely fine.
Any other suggestions?
cdnSpinalTap
May 14, 2019Guide
- FURRYe38May 14, 2019Guru - Experienced User
:smileywink: