NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rolandbarnes981
Jun 24, 2021Aspirant
2.4Ghz network disappeared in office
Hi there all, Any feedback appreciated - I have the three pack RBK53S and have been overall very happy with it. It was purchased to extend the wifi down to the bottom of the garden into a hom...
- Jun 24, 2021
rolandbarnes981 wrote:My phone only has 2.4Ghz wifi and used to have a very good signal down in office, but this has now disappeared, it cannot see the Orbi network even when adjacent to the Satellite.
Does the phone connect to the Orbi 2.4G band in the house?
What happens if you swap the two satellites (window and office)?
FURRYe38
Jun 24, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a power off for 1 minute then back ON with the Orbi system been performed since last update?
- rolandbarnes981Jun 25, 2021Aspirant
Yes - thanks power off sorted plus moving office satellite to have clear view of bedroom one.
Many thanks all
- FURRYe38Jun 25, 2021Guru - Experienced User
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.