NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
2.4gz channel stopped broadcasting
Hi last night for no reason my 2.GHz channel stopped broadcasting. My 5GHz channel and wired devices are fine. The reason I know that it is a fault with the 2.4GHZ channel is because all my smart...
FURRYe38 wrote:Please try a factory reset and setup from scratch with the RBR and RBS. Let us know if the radio returns...
Be sure all other wireless radios are disabled on the SKY Q Router...
Please allow the OP to investigate/research this fouled up FW
Thanks I'll try the factory reset suggested by Furry this evening and failing that i'll try downgrading the firmware (I'll have to read up on that). I take it there have been lots of problems with this latest version of firmware??
Retired_Member wrote:
Mr_DRS wrote:Hi last night for no reason my 2.GHz channel stopped broadcasting. My 5GHz channel and wired devices are fine.
The reason I know that it is a fault with the 2.4GHZ channel is because all my smart cameras which use that channel have all gone offline and wifi analyzer shows no ssid being broadcast on the 2.4ghz channel.
My support just ran out in February so wondered if the community can help. So far I have rebooted the router, tried disabling then reenabling the 2.4Ghz broadcast, but nothing has worked.
My router is RBR50 with one satellite version v2.5.1.8 . I have it set up in AP mode with a SKY Q Router ding the DHCP routr stuff.
Any help would be really appreciated.
how long have you had v2.5.1.8?
lots of problems, you may want to dump it and swtich back to your previous version.
Been a mixed bag. Some have had problems, some haven't. There are known Circle app issues that are resolved by disabling Circle. Then FW works right. Others have just done a factory reset and reconfigured the system again. Some problems are mis-configurations. Also there are ISP Modem issues with modems with built in routers that can cause problems aswell. Sometimes it is a hardware failure. I didn't see any problems with stock v2.5.1.8 when I had it loaded for months. I've know switched to Voxels FW:
Still, stable and solid. Even better than stock FW.
Mr_DRS wrote:Thanks I'll try the factory reset suggested by Furry this evening and failing that i'll try downgrading the firmware (I'll have to read up on that). I take it there have been lots of problems with this latest version of firmware??
FURRYe38 wrote:I didn't see any problems with stock v2.5.1.8 when I had it loaded for months.
I'm sure those that have had problems are glad to hear this...
I don't think i'm ready to try Voxel's firmware, i'll look for the previous Netgear FirmWare and try that. I'm now thinking a firmware downgrade will be less hassle than a factory reset. As a factory reset will muck up all the old DHCP settings
If you save off a backup configuration to file, then do a reset, then you could apply the back up from file with out mucking up your configuration.
If it doesn't correct the problem, then a reset will still be needed to check this.
Let us know how it goes.
Mr_DRS wrote:I don't think i'm ready to try Voxel's firmware, i'll look for the previous Netgear FirmWare and try that. I'm now thinking a firmware downgrade will be less hassle than a factory reset. As a factory reset will muck up all the old DHCP settings
Mr_DRS wrote:I don't think i'm ready to try Voxel's firmware, i'll look for the previous Netgear FirmWare and try that. I'm now thinking a firmware downgrade will be less hassle than a factory reset. As a factory reset will muck up all the old DHCP settings
wise decision
not sure how you got the bad firmware, however in the future, stop performing manual updates
pdate to the firmware wasn't manual, it was pushed through by the Orbi app I have on my phone. I'm quite tech savvy but I'm not ready to be an early adopter on beta firmware
Retired_Member wrote:
Mr_DRS wrote:I don't think i'm ready to try Voxel's firmware, i'll look for the previous Netgear FirmWare and try that. I'm now thinking a firmware downgrade will be less hassle than a factory reset. As a factory reset will muck up all the old DHCP settings
wise decision
not sure how you got the bad firmware, however in the future, stop performing manual updates