NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mr_DRS
Apr 09, 2020Star
2.4gz channel stopped broadcasting
Hi last night for no reason my 2.GHz channel stopped broadcasting. My 5GHz channel and wired devices are fine. The reason I know that it is a fault with the 2.4GHZ channel is because all my smart...
- Retired_MemberApr 09, 2020
FURRYe38 wrote:Please try a factory reset and setup from scratch with the RBR and RBS. Let us know if the radio returns...
Be sure all other wireless radios are disabled on the SKY Q Router...
Please allow the OP to investigate/research this fouled up FW
Mr_DRS
Apr 09, 2020Star
Did the factory reset and after a bit of playing with the configuration (always needed when setting up the orbi), I can report that the 2.4ghz channel is now working again. fingers crossed it lasts !
FURRYe38 wrote:Please try a factory reset and setup from scratch with the RBR and RBS. Let us know if the radio returns...
Be sure all other wireless radios are disabled on the SKY Q Router...
Mr_DRS wrote:Hi last night for no reason my 2.GHz channel stopped broadcasting. My 5GHz channel and wired devices are fine.
The reason I know that it is a fault with the 2.4GHZ channel is because all my smart cameras which use that channel have all gone offline and wifi analyzer shows no ssid being broadcast on the 2.4ghz channel.
My support just ran out in February so wondered if the community can help. So far I have rebooted the router, tried disabling then reenabling the 2.4Ghz broadcast, but nothing has worked.
My router is RBR50 with one satellite version v2.5.1.8 . I have it set up in AP mode with a SKY Q Router ding the DHCP routr stuff.
Any help would be really appreciated.
FURRYe38 wrote:Please try a factory reset and setup from scratch with the RBR and RBS. Let us know if the radio returns...
Be sure all other wireless radios are disabled on the SKY Q Router...
Mr_DRS wrote:Hi last night for no reason my 2.GHz channel stopped broadcasting. My 5GHz channel and wired devices are fine.
The reason I know that it is a fault with the 2.4GHZ channel is because all my smart cameras which use that channel have all gone offline and wifi analyzer shows no ssid being broadcast on the 2.4ghz channel.
My support just ran out in February so wondered if the community can help. So far I have rebooted the router, tried disabling then reenabling the 2.4Ghz broadcast, but nothing has worked.
My router is RBR50 with one satellite version v2.5.1.8 . I have it set up in AP mode with a SKY Q Router ding the DHCP routr stuff.
Any help would be really appreciated.
FURRYe38 wrote:Please try a factory reset and setup from scratch with the RBR and RBS. Let us know if the radio returns...
Be sure all other wireless radios are disabled on the SKY Q Router...
Mr_DRS wrote:Hi last night for no reason my 2.GHz channel stopped broadcasting. My 5GHz channel and wired devices are fine.
The reason I know that it is a fault with the 2.4GHZ channel is because all my smart cameras which use that channel have all gone offline and wifi analyzer shows no ssid being broadcast on the 2.4ghz channel.
My support just ran out in February so wondered if the community can help. So far I have rebooted the router, tried disabling then reenabling the 2.4Ghz broadcast, but nothing has worked.
My router is RBR50 with one satellite version v2.5.1.8 . I have it set up in AP mode with a SKY Q Router ding the DHCP routr stuff.
Any help would be really appreciated.
FURRYe38
Apr 09, 2020Guru - Experienced User
Sounds like the RBR was in a bad state. Try this next time you update FW.
Be sure to save off a back up configuration to file.
Enjoy. :smileywink: