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Forum Discussion
CrimpOn
Apr 30, 2020Guru - Experienced User
2.5.1.16 Results Only
Could we please have a post that ONLY contains reports of firmware 2.5.1.16? i.e. "My Orbi is now at firmware 2.5.1.16 and I observe: No change. Everything is the same as before. What worked con...
changds
May 04, 2020Guide
Correction: same as before (2.5.1.16 vs. 2.5.1.8) - the RBS50 satellite still periodically reboots itself (blue ring appears for several minutes while wi-fi is down).
FURRYe38
May 04, 2020Guru - Experienced User
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last FW update?
Do you have just 1 RBS or do you have more?
changds wrote:Correction: same as before (2.5.1.16 vs. 2.5.1.8) - the RBS50 satellite still periodically reboots itself (blue ring appears for several minutes while wi-fi is down).
- steve8411May 04, 2020Apprentice
Well on my RBS50Y, I regenerated the passkey, reconnected and the unit synced with a good connection.
5 minutes later, shows disconnected.
Once again, nice work Netgear - NOT.
- FURRYe38May 05, 2020Guru - Experienced User
I recommend you contact NG support and file a suport ticket on the RBSY. The FW needs to be updated on the RBSY to ensure it works correctly with new Orbi FW v16.
https://www.netgear.com/support/#
steve8411 wrote:Well on my RBS50Y, I regenerated the passkey, reconnected and the unit synced with a good connection.
5 minutes later, shows disconnected.
Once again, nice work Netgear - NOT.
- changdsMay 05, 2020Guide
Thank you for the suggestions! Some more details on the setup: 1) using wired backhaul between router and satellite (only 1 satellite), 2) 2.4 GHz is on channel 6 / 5 GHz is on channel 48 (both of these are the least crowded in my neighborhood), and 3) did a factory reset and reboot on router and satellite. I think I've tried everything in the bag of tricks.
- FURRYe38May 05, 2020Guru - Experienced User
What happens if you turn down the power for the radios on the RBR to 50%. Under Advanced Tab/Advanced Settings/Wireless Settings
What is the distance between the router and satellite(s)?
Does the RBS keep rebooting if you bring the RBS in the same room with the RBR?
changds wrote:Thank you for the suggestions! Some more details on the setup: 1) using wired backhaul between router and satellite (only 1 satellite), 2) 2.4 GHz is on channel 6 / 5 GHz is on channel 48 (both of these are the least crowded in my neighborhood), and 3) did a factory reset and reboot on router and satellite. I think I've tried everything in the bag of tricks.
- changdsMay 24, 2020Guide
Appreciate the advice and suggestions. Tried a few different configurations, but the Orbi RBS50 satellite kept rebooting. Installed the Orbi Pro SRK60 (running V2.5.2.104) last week, and the router/satellite has been continuously up, connected, and stable for 8 straight days. :-)