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Forum Discussion
CrimpOn
Apr 30, 2020Guru - Experienced User
2.5.1.16 Results Only
Could we please have a post that ONLY contains reports of firmware 2.5.1.16? i.e. "My Orbi is now at firmware 2.5.1.16 and I observe: No change. Everything is the same as before. What worked con...
jeremiahxlee
May 24, 2020Tutor
Since updating to v2.5.1.16, I am having brief moments of network disruption experienced by all devices on the network. My husband and I will be on our laptops while music is streaming on our tv and all devices will experience a brief period of no connectivity. All devices show full strength connectivity before the interruption. Sometimes the devices still show connection to the network even though no data seems to be flowing. In these times, I try to connect to Orbi's admin page, but cannnot reach it. When I am able to get data again and view the Orbi logs, I will see the reconnection of devices immediately after the momentary connection blip, which suggests the devices did indeed lose connection. I have not had any connection issues in the 3 years of owning the Orbi and there have been no new devices added to the network in the last few months. Something is broken, but I don't know what.
- changdsMay 24, 2020Guide
We experienced the same thing. Our RBS50 satellite seemed to be the culprit and bring down the whole network for 5+ minutes while it rebooted. After multiple attempts at firmware changes, gave up. Bought the SRK60 Orbi Pro (which runs on different firmware) and has been stable for 8+ days so far.
- FURRYe38May 26, 2020Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
Press the back reset button for 15 seconds then release.What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
changds wrote:We experienced the same thing. Our RBS50 satellite seemed to be the culprit and bring down the whole network for 5+ minutes while it rebooted. After multiple attempts at firmware changes, gave up. Bought the SRK60 Orbi Pro (which runs on different firmware) and has been stable for 8+ days so far.