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Forum Discussion
2.5.1.16
So I updated to this firmwire a few days ago and after update I lost connection to my isp. I can't get ip or anything. Tried all solutions now it seems. Even downgraded the firmwire without result. I ...
Cts hes 3106 is the modem.
Yeah I tried having the modem disconnected for 12 hours and reseting the orbi several times.
And if I connect the Asus router it get connected easy in under 1 min and works fine. So I don't think it's the modem. And it's not the cables. Using it as ap now and it works fine with backhaul with wired connection. The orbi is connected from wan port to lan port on the Asus. So I guess the wan port should work fine? Is there anyway to check if wan port is broken somehow? I just can't understand what happend after this update. And why a downgrade in firmwire didn't help. It's five days now without any luck.
When my orbi is connected to the modem the isp provider can't see the router at all it's solid white color on top
Yeah I tried having the modem disconnected for 12 hours and reseting the orbi several times.
And if I connect the Asus router it get connected easy in under 1 min and works fine. So I don't think it's the modem. And it's not the cables. Using it as ap now and it works fine with backhaul with wired connection. The orbi is connected from wan port to lan port on the Asus. So I guess the wan port should work fine? Is there anyway to check if wan port is broken somehow? I just can't understand what happend after this update. And why a downgrade in firmwire didn't help. It's five days now without any luck.
When my orbi is connected to the modem the isp provider can't see the router at all it's solid white color on top
Disconnect the RBR from the modem. Disconnect all other devices from the RBR. Press the reset button in back for 15 seconds then release. Doe the top ring LED blink WHITE then slowly pulsate WHITE at all?
The Mfr is CTS and the model# is 3106 for the modem?
- Yeah it pulsate white for several minutes then it changes to just white solid.
Can you access the RBRs web page at 192.168.1.1?
Seems like the RBR is faulty and needs to be replaced....- Yeah I can access it and change setting both from mobile and from the PC.
Contacted support to see if they can help somehow. I have no idea of anything else I can do. And tbh I shouldn't have to tinker with settings to when it worked fine before. :)
