NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
2 Days of trying to connect Orbi - no luck.
Tried Netgear support - no answers. I have been trying for 2 days to get my Orbi to work. I use the app and it says it cant connect to my wifi network - i go through all the trouble shooting - nothin...
khawe wrote:Tried Netgear support - no answers. I have been trying for 2 days to get my Orbi to work. I use the app and it says it cant connect to my wifi network - i go through all the trouble shooting - nothing. Power cycle, nothing. New System setup. Nothing.
Any guidance on what to do or where to go before I return this?
Follow the setup guide:
https://kb.netgear.com/31017/How-do-I-set-up-my-Orbi-router-and-satellite
You have not mentioned what exactly is not working.
Ha_Ku_Na wrote:
khawe wrote:Tried Netgear support - no answers. I have been trying for 2 days to get my Orbi to work. I use the app and it says it cant connect to my wifi network - i go through all the trouble shooting - nothing. Power cycle, nothing. New System setup. Nothing.
Any guidance on what to do or where to go before I return this?
Follow the setup guide:
https://kb.netgear.com/31017/How-do-I-set-up-my-Orbi-router-and-satellite
You have not mentioned what exactly is not working.
he/she has a modem/router combo I believe....
vajim wrote:
Ha_Ku_Na wrote:
khawe wrote:Tried Netgear support - no answers. I have been trying for 2 days to get my Orbi to work. I use the app and it says it cant connect to my wifi network - i go through all the trouble shooting - nothing. Power cycle, nothing. New System setup. Nothing.
Any guidance on what to do or where to go before I return this?
Follow the setup guide:
https://kb.netgear.com/31017/How-do-I-set-up-my-Orbi-router-and-satellite
You have not mentioned what exactly is not working.
he/she has a modem/router combo I believe....
Double-NAT is in most cases not an issue. Most routers offer a way to set "static routes".
But this requires a configuration on the "other" (non ORBI) router.
Ha_Ku_Na wrote:Double-NAT is in most cases not an issue. Most routers offer a way to set "static routes".
WRONG....this forum is filled with 100's and 100's of folks buying modem/router combos or trying to run a 2nd router with the Orbi. They have no idea how to hook it all up and and end up in here asking the same questions.
Ha_Ku_Na wrote:
khawe wrote:Tried Netgear support - no answers. I have been trying for 2 days to get my Orbi to work. I use the app and it says it cant connect to my wifi network - i go through all the trouble shooting - nothing. Power cycle, nothing. New System setup. Nothing.
Any guidance on what to do or where to go before I return this?
Follow the setup guide:
https://kb.netgear.com/31017/How-do-I-set-up-my-Orbi-router-and-satellite
You have not mentioned what exactly is not working.
vajim this is post #8. do you see any fight or interruption here ? I guess something went wrong with your life somewhen in the past.
And this was my comment in post #10 regarding double-NAT:
Double-NAT is in most cases not an issue. Most routers offer a way to set "static routes".
But this requires a configuration on the "other" (non ORBI) router.
If you are able to read, I wrote "in most cases" & "most routers offer a way".
And if you reached this line, read also post #12 carefully.
But Iˋm sure you are not able to really read and understand, therefore it is still hard to really help other users here as long you are spamming all the threads here.
