2 Days of trying to connect Orbi - no luck.

Ha_Ku_Na
Luminary
Apr 07, 2021
vajim wrote:
Ha_Ku_Na wrote:
khawe wrote:
Tried Netgear support - no answers. I have been trying for 2 days to get my Orbi to work. I use the app and it says it cant connect to my wifi network - i go through all the trouble shooting - nothing. Power cycle, nothing. New System setup. Nothing.

Any guidance on what to do or where to go before I return this?

Follow the setup guide:
https://kb.netgear.com/31017/How-do-I-set-up-my-Orbi-router-and-satellite

You have not mentioned what exactly is not working.
he/she has a modem/router combo I believe....
Double-NAT is in most cases not an issue. Most routers offer a way to set "static routes".
But this requires a configuration on the "other" (non ORBI) router.
- vajim
  Master
  Apr 07, 2021
  Ha_Ku_Na wrote:
  Double-NAT is in most cases not an issue. Most routers offer a way to set "static routes".
  
  WRONG....this forum is filled with 100's and 100's of folks buying modem/router combos or trying to run a 2nd router with the Orbi. They have no idea how to hook it all up and and end up in here asking the same questions.
  - Ha_Ku_Na
    Luminary
    Apr 07, 2021
    vajim wrote:
    Ha_Ku_Na wrote:
    Double-NAT is in most cases not an issue. Most routers offer a way to set "static routes".
    
    WRONG....this forum is filled with 100's and 100's of folks buying modem/router combos or trying to run a 2nd router with the Orbi. They have no idea how to hook it all up and and end up in here asking the same questions.
    You are wrong, as I wrote, most actual routers offer a way to set static routes. With this way, you can use the ORBI behind another router in router mode and use all features the ORBI offers. I have two routers and configured the ISP provided router with a static route to the ORBI.
    
    ISP -> ISP Router -> ORBI -> wired device 0
    -> WIFI devices 1-n
    -> switch 1 -> wired device1
    -> wired device2
    -> switch 2 -> wired device3
    
    I also have several switches in different floors of my building.
    All devices are connected either wired to one of the switches or via WIFI via the ORBI WIFI network.
    You see, practical experience, not just "reading" ;-)

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2 Days of trying to connect Orbi - no luck.