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Forum Discussion
sflushe
Nov 27, 2019Aspirant
2 NetGear ORBI Model RBR50 would not do DHCP after a power outage knocked them offline
I work for an ISP in North Texas and I am submitting this to try to help my customers. Yesterday there was an electric service outage in one of our service areas. The electricity blinked off and on...
FURRYe38
Nov 27, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
- sflusheNov 27, 2019Aspirant
Their Firmware Version is V2.3.5.30
They are working behind a Calix Optical Network Terminal model 711GE that is mounted on the outside of their residence.
There is an ethernet drop that connects the 711GE ethernet port to the ORBI router. There is not a modem.