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chykityta's avatar
chykityta
Aspirant
May 04, 2021

(2) PS4 are unable to connect using NETGEAR Orbi RBK14

I do GAMING and STREAMING.   I bought a NETGEAR Orbi RBK14 from Amazon that contains Orbi router (RBR10) plus three Orbi satellites (RBS10).  I received it yesterday and installed it same day. I...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
May 04, 2021
chykityta wrote:
  1.  
  2. Why does my PS4 not connect with the Orbi due to "DNS not found" even though this DNS issue has been happening since 2019? I cannot use either of the two PS4's with the satellite--even though one of the consoles is less than 10 feet away from the Orbi router.
    1. the  PlayStation that is close to the Router disconnects every 5 minutes
    2. the PlayStation that is connected to a Satellite says DNS not found

I am not aware of an Orbi DNS issue that has been around since 2019.

 

When the PS4 is configured to use the Orbi WiFi, does it appear in the Orbi app "Connected Devices" list?

Are there any troubleshooting capabilities in the PS4?  (Can it "ping" an IP address, such as 1.1.1.1 or 192.168.1.1?)

 

The PS4 that gets disconnected every 5 minutes, does IT originally show up in the Connected Devices list?

Does it function correctly for five minutes?

And then what happens?

 

(It would be more efficient if someone proficient with PlayStation would comment.  My gaming involves physical things moved around a board.)

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