NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

keithdigital's avatar
keithdigital
Tutor
Jul 22, 2019

2019 Samsung TVs not connecting to 5GHz on Orbi (RBK50)

Hey I have about 18 wireless devices connected to an RBK50. All of them except 2 are connecting as expected (5GHz capable devices connect at 5Ghz unless they are really far then they connect at 2.4GH...
keithdigital's avatar
keithdigital
Tutor
Jul 24, 2019

Hey I disabled the 2.4Ghz SSID Broadcast, but the TV was still connecting to it and still was not able to see the 5GHz.  I called up Samsung just for fun to see if they had any ideas but after explaining to them the story they pretty much blamed the issue on the Orbi router. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 24, 2019

Possible the wifi adapter in the TV is faulty...

Does the TV have a LAN port in back by chance? 

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Jul 25, 2019
    FURRYe38 wrote:

     

    Does the TV have a LAN port in back by chance? 

    Usually the best bet.

     

    Samsung has never made it easy to connect devices with wifi. I find that LAN is easier to set up and more reliable.

     

    I use Powerline Ethernet.