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Forum Discussion
2019 Samsung TVs not connecting to 5GHz on Orbi (RBK50)
Hey I have about 18 wireless devices connected to an RBK50. All of them except 2 are connecting as expected (5GHz capable devices connect at 5Ghz unless they are really far then they connect at 2.4GH...
Just discovered I am having the same issue with my Nintendo Switch Game Console. Nintendo sees my neighbors 5GHz bands, but it only sees my Orbi's 2.4GHz band.
keithdigital wrote:Just discovered I am having the same issue with my Nintendo Switch Game Console. Nintendo sees my neighbors 5GHz bands, but it only sees my Orbi's 2.4GHz band.
I'm probably not asking this correctly. What the device "sees" is a WiFi name (SSID). We know that because a list of WiFi access points comes up for us to choose from. My phone, for example, shows only a single SSID for my Orbi, even though I clearly have both channels. The end result is that the TV connects to the 2.4G channel because that's how it shows up on the Orbi Attached Devices information. Whether it "saw" the 5G signal is a matter of conjecture. WiFi analyzer programs, for example, clearly show the MAC addresses and channels of both 2.4G and 5G Orbi radios, as well as the "hidden" channels used for backhaul.
I look at the end result and think, "TV set. What are you, stupid? Why are you connecting to 2.4G when everybody knows you would be happier connecting to the 5G!" This is the mystery that is so frustrating. What can possibly cause the TV set to make an incorrect choice?
keithdigital wrote:Just discovered I am having the same issue with my Nintendo Switch Game Console. Nintendo sees my neighbors 5GHz bands, but it only sees my Orbi's 2.4GHz band.
If the TV can't see the 5 GHz network, then the TV -most likely- does not support the channel which Orbi currently uses for that band. Which radio channel are you urrently using for 5 GHz?
Please change to another 5 GHz channel in Orbi and try.
