NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jdijulio
Nov 15, 2020Aspirant
25Mbps Rate Limit
I have a client who has an RBR50 system, running the latest firmware, one unit acting as the router with two satellites around hose house for his tablets and cell phones. He gets good coverage and gr...
FURRYe38
Nov 16, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
https://kb.netgear.com/19668/Link-Rate-and-Transfer-Speed
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
- jdijulioNov 16, 2020Aspirant
FURRYe38 thanks for the quick reply.
Wouldany of the items you mentioned have an impact on hard wire connection to the router?
I tried disabling the wireless adapter, using only the Gigabit ethernet connection into the router, and I get 25Mbps. No wireless whatsoever.
That's what got me thinking there is something that is rate limiting applying to this specific device in Orbi. When I bypass the Orbi router and plug straight into the modem, full speed. Same when I have the modem (Netgear CM1000 cable modem, by the way) plugged into a Netgear Nighthawk router, full speed if I route through that too.
It literally only slows down when this laptop routes through the Orbi, doesn't matter if it's wireless or wired, 25Mbps tops either way. All other devices, full speed.
Internet service is 100x10 (small cable network called Rainier Connect).
- FURRYe38Nov 16, 2020Guru - Experienced User
Something is wrong with the RBR seems like.
Do a factory reset and setup from scratch. Power OFF the ISP Modem for 30 seconds, then back on. Walk thru the setup wizard. This time give a different SSID name to prevent any wifi devices from connecting. Don't enable Armor or Circle after the wizard completes. Run a speed test from your wired PC using Ooklas installable speed test app. Check results.