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Forum Discussion
2nd gen Eero announced.
Well. Eero just announced a new 2nd gen hardware, and I must say, I have pre-ordered it. Orbi raw speed is great (when it seems to work) but you have some major flaws that I just think it's time to...
as a beta tester let me assure you they are working on it , its a complex system and the beta test guys have been working overtime including myself to try and ascertain and help fix issues , the main issue is the way the orbi works is totally different to anything else on the market so they have nothing to cheat against , so its baby steps but its getting better
i will say eero can put more effort in as its their only product , they live and die by how well or poor it does , netgear have many many products and tbh this diversity does stretch the netgear staff and capability somewhat , but i can assure you they are trying , this is the longest beta testing i have ever done so the effort is certainly there from us and netgear
i certainly can understand the frustration as it is expensive and the expectations are not lost in transit , i too can be frustrated at times but i think long term investment wise its worth it for you guys as the DW ( distributed wif ) way of doing what it does is far better than mesh for most households
imho its a matter of time b4 they find a balance between usability and functionality , its just taking longer than usual as its a bit like the first man on the moon , eg there are no foot step to follow and a whole bare ground in front of them to explore and understand , the whole ap and band steering alone does my head in lol
cheers
pete
I think it is disgusting of Netgear to rely on their customers to beta test their products. The Orbi has been out for 9 months and they are still using their customers to fix it instead of hiring some talented IT people to fix. They are dishonest in marketing a product to the public that is full of bugs.