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Forum Discussion
2nd gen Eero announced.
Well. Eero just announced a new 2nd gen hardware, and I must say, I have pre-ordered it. Orbi raw speed is great (when it seems to work) but you have some major flaws that I just think it's time to...
All products have issues... things that need adjustment. But at their core.... they should be able to fit their main function. Please dont make the customer feel bad for being disappointed. The customer has lived up to his end with cash, trust of the NetGear brand, and patients.
All anyone is looking for are options, action, and a promise to make it right. All companies deal with issues. The big ones own-up and surpass expections. Customers buy products through out a life-time. The customer loyality should be more important than any one product or purchase.
Just my two cents.
Well, I finally gave up on the Orbi I had way too many problems over the weekend. The Orbi seems to randomly slow down the network and its even worse on wifi devices. The good thing is it didn't disconnect in router mode but it would slow down WiFi download/upload speed to a crawl. I tested my Orbi using the Speedtest app around the house. After installing the Orbi my speeds were great at 84Mbsp and 12Mbsp upload but the after a while it just randomly decides to slow to a crawl and when I tested my speed with the app it would say it can't reach the server. Web browsing would be super slow on Wifi devices such as tablets. I don't want to have to reboot my router everytime it slows down the network. My RMA Orbi was working so good for a moment. I wanted to keep it.
I tried using the Orbi in AP mode once I realized the router was slowing my network down and I started experiencing the disconnects in AP mode. That was the last straw for me. I connected my ASUS again and my speeds are back to normal. I have my Orbi listed on eBay today. I thought about buying the Eero but the parental controls cost $10 extra a month? No deal for me that's a joke.