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Forum Discussion
400 Bad request after update 2.3.5.32
Why do I always run into some error when I update firmware on these devices? I went through hair ripping frustration last time with no internet connection, solving the solution with a manual update. ...
Did you get the FW from the FW update section of your RBR? Was it auto pushed or did you have it update upon seeing that there was an upate available?
Has a factory reset and setup from scratch been performed since last update? YOu might do this and also power OFF the ISP modem for 30 seconds then back on. Then walk thru the setup wizard with a wire connected PC and web browser at 192.168.1.1 or orbilogin.com
daDozer wrote:It is firmware version 2.3.5.32. My modem is an Arris TM3402A. I've tried disabling what you recommended above with no success. I don't have circle, or armor enabled. I use a wifi analyzer and am using a channel that is unoccupied by any neighbors.
Yes I downloaded it from the firmware section for my Rbr40. There was a text box to select your model and in doing so it brought you to a page you could download 2.3.5.32 firmware for both the RBR and the RBS.
I've actually performed a complete reset several times. I manually push the firmware update through with the img files downloaded from netgear. I've did also power cycle my modem after reset.
I've actually performed a complete reset several times. I manually push the firmware update through with the img files downloaded from netgear. I've did also power cycle my modem after reset.
You might downgrade to v30. I see v32 on NGs support site. Seems like you maybe having problems on v32 and need to downgrade to v30...
- Alright thank you, could you provide me a link to the firmware download so I make sure I download the correct one?
https://www.netgear.com/support/product/RBK40.aspx#download
Select on Prior Releases...you can download the RBR and apply it, You don't need to downgrade the RBS...Use IE11 or FireFox browsers for this.
Factory reset the RBR after v30 is applied and setup from scratch.
Besure to clear ALL browser caches before starting the setup wizard.