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Forum Discussion
400 Bad request after update 2.3.5.32
Why do I always run into some error when I update firmware on these devices? I went through hair ripping frustration last time with no internet connection, solving the solution with a manual update. ...
It seems to be getting worse, I am dropping connection more frequently and I've noticed when I'm losing connection now that the RBR begins blinking white, and the RBS is blinking magenta. In the past I've been able to speak to a technician on the phone, they were able to help me solve my problem before, is there anyway I can get in touch with a technician again so I can get this sorted out? If I can't get this worked out soon I'm gonna have to start looking for a new product.
I would contact a forum moderator and see if they can help you.
I would file a support ticket here:
https://www.netgear.com/support/product/RBW30.aspx#
Ask about a RMA.
daDozer wrote:It seems to be getting worse, I am dropping connection more frequently and I've noticed when I'm losing connection now that the RBR begins blinking white, and the RBS is blinking magenta. In the past I've been able to speak to a technician on the phone, they were able to help me solve my problem before, is there anyway I can get in touch with a technician again so I can get this sorted out? If I can't get this worked out soon I'm gonna have to start looking for a new product.
Hey Furry, so I feel like I'm getting so close. I've tried firmware 2.3.5.30, with no success. I think went to 2.3.1.58 and it was solid for 3 to 4 days, not a single disconnect. It's definitely the firmware. The only problem is, the system auto updates. I am back on 2.3.5.32, and my system is disconnecting again.
Will netgear get this issue resolved and put out a new update? Seems I'm one of thousands of users with this issue.
Is there a way I can disable the auto update feature?
I would make contact with NG support. THis maybe more then just FW, If your seeing problem still with prior FW, then something else is going on. Most users on v30 havn't had too many problems like this being reported from what i've seen.
If your back on v32, try a factory reset on the RBR and setup from scratch. Be sure to power OFF the ISP modem for 30 seconds and back on as well. Also try turning down the power output on the RBR. Try 50%. Under Advanced Tab/Advanced Settings/Wireless Settings
daDozer wrote:Hey Furry, so I feel like I'm getting so close. I've tried firmware 2.3.5.30, with no success. I think went to 2.3.1.58 and it was solid for 3 to 4 days, not a single disconnect. It's definitely the firmware. The only problem is, the system auto updates. I am back on 2.3.5.32, and my system is disconnecting again.
Will netgear get this issue resolved and put out a new update? Seems I'm one of thousands of users with this issue.
Is there a way I can disable the auto update feature?
FURRYe38 wrote:I would make contact with NG support. THis maybe more then just FW, If your seeing problem still with prior FW, then something else is going on. Most users on v30 havn't had too many problems like this being reported from what i've seen.
If your back on v32, try a factory reset on the RBR and setup from scratch. Be sure to power OFF the ISP modem for 30 seconds and back on as well. Also try turning down the power output on the RBR. Try 50%. Under Advanced Tab/Advanced Settings/Wireless Settings
daDozer wrote:Hey Furry, so I feel like I'm getting so close. I've tried firmware 2.3.5.30, with no success. I think went to 2.3.1.58 and it was solid for 3 to 4 days, not a single disconnect. It's definitely the firmware. The only problem is, the system auto updates. I am back on 2.3.5.32, and my system is disconnecting again.
Will netgear get this issue resolved and put out a new update? Seems I'm one of thousands of users with this issue.
Is there a way I can disable the auto update feature?
you missed this part from the OP:
"Why do I always run into some error when I update firmware on these devices? "