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Forum Discussion
Atlixnor
Sep 11, 2020Guide
400 Bad Request This server does not support the operation requested by your client.
Anyone knows why I get this from time to time? Especially if there is long time since last reboot, I believe. Wifi is up running. Aslo cannot login using the Android app.. (get wrong password).Ha...
Compuguy2142
Dec 20, 2020Tutor
I have the exact same issue. What is the resolution?
- FURRYe38Dec 20, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What browser are you using?
Has a factory reset and setup from scratch been performed since last FW update?
Compuguy2142 wrote:I have the exact same issue. What is the resolution?
- Compuguy2142Dec 20, 2020Tutor
Current Orbir RBR50V2 firmware version is V2.5.1.16. Connected to a Motorola Surfboard SB6121 modem on Xfinity. I know the firmware of the Orbi Router because I can get to the router home page, which displays the firmware version but there is a popup on the page about Circle. The rest of the home page not covered by the popup is greyed out and nothing is clickable. When I click the X in the upper right of the popup to close it with any browser, IE, Edge, Firefox or Chrome will bring me to a 400 Bad request page.
If I manually enter orbilogin.com/adv_index.htm in the browser I can see the advanced tab without interference from the Circle popup.
When I click on Administration\Firmware Update on the left menu of the Advanced tab page I get a 400 Bad Request. I also get a 400 Bad request when clicking on Administration\Attached Devices. All other menu items work.
I have not reset the router as others have commented that they still had 400 bad request pages after doing so.
I have not installed the firmware on the 2 sattelites either. Quite frankly, one would think you would have to do that from the router page? If not, I do not know how.
I actually installed the circle app on my cellphone, after not being able to log in to the orbi app and that did not change anything. I have downloaded the 2.7.1.60 firmware files for the sattelites and router to my desktop but, as I have mentioned, I cannot get to the firmware update pages to apply them. Thank you for your assistance.
- FURRYe38Dec 20, 2020Guru - Experienced User
Try a factory reset on the RBR and setup from scratch. This time, don't enable Circle or Armor.