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Forum Discussion
Atlixnor
Sep 11, 2020Guide
400 Bad Request This server does not support the operation requested by your client.
Anyone knows why I get this from time to time? Especially if there is long time since last reboot, I believe. Wifi is up running. Aslo cannot login using the Android app.. (get wrong password).Ha...
Compuguy2142
Dec 20, 2020Tutor
I have the exact same issue. What is the resolution?
FURRYe38
Dec 20, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What browser are you using?
Has a factory reset and setup from scratch been performed since last FW update?
Compuguy2142 wrote:I have the exact same issue. What is the resolution?
- Compuguy2142Dec 20, 2020Tutor
Current Orbir RBR50V2 firmware version is V2.5.1.16. Connected to a Motorola Surfboard SB6121 modem on Xfinity. I know the firmware of the Orbi Router because I can get to the router home page, which displays the firmware version but there is a popup on the page about Circle. The rest of the home page not covered by the popup is greyed out and nothing is clickable. When I click the X in the upper right of the popup to close it with any browser, IE, Edge, Firefox or Chrome will bring me to a 400 Bad request page.
If I manually enter orbilogin.com/adv_index.htm in the browser I can see the advanced tab without interference from the Circle popup.
When I click on Administration\Firmware Update on the left menu of the Advanced tab page I get a 400 Bad Request. I also get a 400 Bad request when clicking on Administration\Attached Devices. All other menu items work.
I have not reset the router as others have commented that they still had 400 bad request pages after doing so.
I have not installed the firmware on the 2 sattelites either. Quite frankly, one would think you would have to do that from the router page? If not, I do not know how.
I actually installed the circle app on my cellphone, after not being able to log in to the orbi app and that did not change anything. I have downloaded the 2.7.1.60 firmware files for the sattelites and router to my desktop but, as I have mentioned, I cannot get to the firmware update pages to apply them. Thank you for your assistance.
- FURRYe38Dec 20, 2020Guru - Experienced User
Try a factory reset on the RBR and setup from scratch. This time, don't enable Circle or Armor.
- Compuguy2142Dec 20, 2020TutorFYI I did not enable either, just installed the app
- FURRYe38Dec 20, 2020Guru - Experienced User
You can do this to update the RBS FW if you want to:
What you need to do is factory reset the RBS. Wire connect a PC to the 1st satellite. Already have the most current FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites to the RBR.
I would avoid installing the Orbi or Circle app.
I would manually re-load the FW on the RBR again, Then factory reset should be performed on the RBR, clear all browser caches then walk thru the setup wizard. Do not enable Armor or Circle on the RBR after completing the setup wizard.
I would do this with just 1 wired PC connected to the RBS and RBS for FW loading. Disconnect the RBR from the ISP modem while you do this.
- orbi2491Dec 20, 2020Aspirant
I'm in the same situation. The CIRCLE appis broken and it's not letting me pass through.
Did you find any solution to the issue?