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400 Bad Request This server does not support the operation requested by your client.
Anyone knows why I get this from time to time? Especially if there is long time since last reboot, I believe. Wifi is up running. Aslo cannot login using the Android app.. (get wrong password).Ha...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What browser are you using?
Has a factory reset and setup from scratch been performed since last FW update?
Compuguy2142 wrote:I have the exact same issue. What is the resolution?
Current Orbir RBR50V2 firmware version is V2.5.1.16. Connected to a Motorola Surfboard SB6121 modem on Xfinity. I know the firmware of the Orbi Router because I can get to the router home page, which displays the firmware version but there is a popup on the page about Circle. The rest of the home page not covered by the popup is greyed out and nothing is clickable. When I click the X in the upper right of the popup to close it with any browser, IE, Edge, Firefox or Chrome will bring me to a 400 Bad request page.
If I manually enter orbilogin.com/adv_index.htm in the browser I can see the advanced tab without interference from the Circle popup.
When I click on Administration\Firmware Update on the left menu of the Advanced tab page I get a 400 Bad Request. I also get a 400 Bad request when clicking on Administration\Attached Devices. All other menu items work.
I have not reset the router as others have commented that they still had 400 bad request pages after doing so.
I have not installed the firmware on the 2 sattelites either. Quite frankly, one would think you would have to do that from the router page? If not, I do not know how.
I actually installed the circle app on my cellphone, after not being able to log in to the orbi app and that did not change anything. I have downloaded the 2.7.1.60 firmware files for the sattelites and router to my desktop but, as I have mentioned, I cannot get to the firmware update pages to apply them. Thank you for your assistance.
Try a factory reset on the RBR and setup from scratch. This time, don't enable Circle or Armor.
- FYI I did not enable either, just installed the app
You can do this to update the RBS FW if you want to:
What you need to do is factory reset the RBS. Wire connect a PC to the 1st satellite. Already have the most current FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites to the RBR.
I would avoid installing the Orbi or Circle app.
I would manually re-load the FW on the RBR again, Then factory reset should be performed on the RBR, clear all browser caches then walk thru the setup wizard. Do not enable Armor or Circle on the RBR after completing the setup wizard.
I would do this with just 1 wired PC connected to the RBS and RBS for FW loading. Disconnect the RBR from the ISP modem while you do this.
I'm in the same situation. The CIRCLE appis broken and it's not letting me pass through.
Did you find any solution to the issue?
Factory reset the RBR and do not enable Circle.
orbi2491 wrote:I'm in the same situation. The CIRCLE appis broken and it's not letting me pass through.
Did you find any solution to the issue?
I will advise after following
FURRYe38 (Guru) posted a new reply in Orbi on 2020-12-19 11:36 PM :
suggested steps. The routers are working and we need the internet for work so I will perform those steps this evening after work and advise.
Same issue. Same firmware on RBR50. Setup Orbi mesh network ~10 months ago. I cannot access the router at 192.168.1.1 even with a hardwire connection. I tried accessing the router from 2 PCs (Edge and Chrome) and one iMac (Safari). The "400 Bad Request" error does occur while/after attempt to cancel a "Circle" pop-up...and then ultimately prevents access to the router.
The iOS Orbi app presented connected devices, but inaccurate topology two hours ago - now will not allow login w/credentials. However, I can login to 3 satellites over WiFi with those identical credentials. I assume the issue was created by an automatic firmware upgrade. Will this access problem because of the Circle pop-up not resolve itself w/new firmware if automatically installed?
Try a factory reset and setupi from scratch.
What FW version are you using?
v102 started a new Smart Parental Controls that are managed the the Circle app. v104 applied on top still works as expected.
Netgear has set up a community forum specifically for the Circle product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circlehttps://www.netgear.com/home/services/smart-parental-controls/
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controls
JohnToole wrote:Same issue. Same firmware on RBR50. Setup Orbi mesh network ~10 months ago. I cannot access the router at 192.168.1.1 even with a hardwire connection. I tried accessing the router from 2 PCs (Edge and Chrome) and one iMac (Safari). The "400 Bad Request" error does occur while/after attempt to cancel a "Circle" pop-up...and then ultimately prevents access to the router.
The iOS Orbi app presented connected devices, but inaccurate topology two hours ago - now will not allow login w/credentials. However, I can login to 3 satellites over WiFi with those identical credentials. I assume the issue was created by an automatic firmware upgrade. Will this access problem because of the Circle pop-up not resolve itself w/new firmware if automatically installed?