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Forum Discussion
401 Unauthorized Access (RBR50)
When trying to access some websites (not all), I am prompted to login to the router. This is happening on all devices (OSX 10.14, OSX 10.13, and iOS 12.1).
You can see in the attached screensh...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Modem Combo Units:
This would be a double NAT condition which isn't recommended. Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
I tried all of these items, nothing really helped. The orbi finally crashed and when back to default settings. When I set it all back up, everything worked fine.
Be sure to save off a backup of the configuration to file for safe keeping.
Sometimes it needs a reset and setup from scratch.